Business Analyst

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

As a Business Analyst you will help shape Justworks’ internal operations by working within the Business Operations department to provide business process improvement and business systems analysis. You will report to the Senior Manager of Business Analysis and work closely with departments such as Finance, Payroll & Tax, Risk & Insurance, and more to tackle varying business challenges that impact our people, process, and technology. You will analyze areas for improvement, leveraging data to derive actionable insights, and drive operational/technological solutions that address these challenges and align with our organizational strategy. You are a collaborative problem solver, comfortable working in the unknown, who enjoys breaking down complex issues and creating high-value solutions at a fast-growing technology company.

Your Success Profile

What You Will Work On

• Engage internal stakeholders to uncover critical business gaps, facilitating the discovery, scoping, and requirements definition process to deliver on key initiatives that drive desired business outcomes
• Facilitate process improvement or organizational transformation workshops with business and technical teams at different levels
• Manage business and process requirement definition and design
• Maintain and optimize operational workflows and business processes based on best practices 
• Facilitate cross team collaboration, managing multiple projects with internal staff, external consultants, vendors, and other stakeholders
• Synthesize business requirements to create clear and comprehensive use cases to be delivered on by technical teams across varying products and systems. Work with System Business Analysts, Project Managers, and Lead Enterprise Architect to effectively translate needs of the business
• Identify and mitigate current or potential product/project risks

How You Will Do Your Work

All Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 2 years experience in management consulting, program management, business process improvement, business analysis, or similar field
• Minimum 1 year experience with LucidChart, Visio, or other business process mapping software
• Experience in organizational design, organizational change management, and performance optimization
• An analytical problem solver who operates well in obscurity, leverages data to derive insights, and is able to break down complex problems with a thoughtful, structured approach
• A proactive team player who’s eager to roll up their sleeves and solve challenges impacting a fast growing business
• An organized individual who demonstrates strong attention to detail while maintaining a queue of multiple projects 
• A strong writer with the ability to create business deliverables -- including business requirements and business process maps—all with minimal direction and support from a team lead or project manager
• A self-starter who is continually learning and developing
• Six Sigma certification or experience a plus

The base wage range for this position based in our New York City Office is targeted at $86,000.00 to $94,600.00 per year.

#LI-Hybrid #LI-AG1

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. 

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. 

Please Note: We believe Justworks has a responsibility to support efforts to get as many people vaccinated as possible. We’re committed to safeguarding the well-being of our employees, their families and the broader community from the risks associated with COVID-19. Because this position requires onsite work, this position will require the successful candidate to show proof of vaccination against COVID-19. As an equal opportunity employer, Justworks will provide reasonable accommodation to those individuals who are unable to be vaccinated in accordance with its obligations pursuant to applicable federal, state, provincial, and local law.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.

Our DEIB Report and Our DEI Commitment