Business Analyst, Operations Analytics

Job Title: Business Analyst, Analytics

Location: Houston, TX (US)

Who We Are:
Just Energy is a consumer company focused on essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers. Currently operating in the United States and Canada, Just Energy serves both residential and commercial customers. Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, Tara Energy, and terrapass.

Job Summary:

The role is responsible for working with diverse stakeholders to complete projects and prepare detailed reporting and analytics which will increase transparency and optimize performance throughout Just Energy. This role will require the ideal candidate to think critically to understand, assess and resolve unstructured problems to create strategies for analysis and resolution. Work will typically be project-based and assigned based on strategic priorities of the organization.

Responsibilities:

• Build SQL queries to perform complex data extraction from various sources and analysis to deliver actionable insights in a timely manner, while ensuring data quality, consistency, and integrity.

• Develop various management reports, dashboards, presentations, and other analytical tools to increase visibility and communicate challenges and concerns with suggested improvements.

• Create complex models and analytical tools to prepare detailed analytics which are easily understood by all levels within the organization.

• Perform various ad-hoc reporting, research, and analysis duties to support day-to-day operational and strategic management decisions.

• Perform in-depth quantitative analysis leading to actionable recommendations to the leadership team.

• Partner with various teams throughout the organization to identify process improvements and gather inputs and commentary necessary to complete projects and understand results through observation, interviews, data mining, and process analysis.

• Clearly and concisely report results to diverse audiences, including executive management.

• Highlight areas of opportunities and identify ways to optimize business performance.

• Succinctly articulate ideas and viewpoints to senior management, peers, and others.

• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders.

• Understand and negotiate needs and expectations of multiple stakeholders.

• Perform other duties as assigned

Requirements:

• Great communication and interpersonal skills with the ability to deliver clear and concise messages (both written and oral).

• Self-starter with the ability to take a project and think through the possibilities and details to create a strategy for analysis and resolution with little direction.

• Strong attention to detail and data accuracy.

• Great work ethic with commitment to meet deadlines.

• Demonstrate excellence in disciplined execution, delivering expected results on time, and on budget.

• Experience in managing cross-functional projects.

• Collaborative and committed to team success.

• Adaptable, able to quickly move into new situations, and build relationships.

Years of Experience:

• 0-4 years of experience in a business analysis or similar technical role.

Education:

• University degree in the field of Business, Management Information Systems, Mathematics, IT, Computer Science, Engineering, or another technical/STEM equivalent required.

• Advanced degree a plus.

Technology Requirements:

• Advanced knowledge of the following is required:

o Microsoft SQL Server Management Studio

§ Ability to write and edit complex queries

o Power BI

§ Ability to create dashboards and automate reports and write DAX functions

o SSMS/SSRS/Visual Studio

§ Ability to create and deploy automated SQL reports

o Microsoft Excel

§ Ability to create pivot tables, vlookup formulas, macros, and other excel functions

• Proficiency with Visio and PowerPoint.

• Billing system experience preferred.

• Energy retailer industry experience preferred.

Benefits:

Just Energy offers a robust benefits plan for staff members, as well as Employee Assistance Programs that offer a wealth of tools and resources to enrich the employee experience. The company also provides a number of cost-free, self-development courses for those that wish to build on their skills and competencies. In addition, a variety of awards offer another opportunity to recognize and reward employees.

Just Energy and its subsidiaries are an equal opportunity employer. We are committed to building a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. We invite all interested individuals to apply.
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