Business Analyst

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada requires a Business Analyst to join our team in a hybrid work arrangement from either our Winnipeg or GTA Offices (Toronto, Oakville or Markham). The successful candidate will to support our business process standardization and re-engineering initiatives including the review, analysis, and implementation of recommended changes to optimize and transform the practice and operations. This position is suited to an individual who enjoys working in an environment with complex problems, challenging deadlines, driving opportunities to conclusions, and as the desire to alter traditional approaches. You will work closely with stakeholders across the organization to ensure that process improvements align with the firm's business objectives and future vision.

Your Opportunity

• Conduct research to evaluate and define business problems and identify the root cause.
• Translate business needs into business process solutions.
• Analyze the impact of proposed solutions across the business.
• Develop and present process diagrams and other applicable project artifacts to stakeholders.
• Lead workshops, focus groups, structured walkthroughs, and process reviews in collaboration with stakeholder teams.
• Participate in all aspects of project delivery activities including, but are not limited to, documentation of project needs, data analysis/research of needs, solution alternative analysis, and contributing to project schedule and effort estimates.
• Develop and execute test plans for user acceptance testing.
• Communicate process impacts to stakeholders to ensure they understand process outcomes.
• Develop post-implementation verification plans and monitor to ensure the change is adopted and the benefits are realized.
• Provide reporting, analytics, and progress updates on initiatives to Project Managers and Management in a timely manner.
• Establishes personal engagement agreement with business sponsor(s) and stakeholder(s) to facilitate shared meaning and commitment to goals.
• Demonstrated experience working with Executive level Stakeholders and managing expectations.
• Superior communication skills including experience in developing and delivering presentations to both internal and external stakeholders.
• Collaborate with stakeholders across the organization to ensure that process changes are aligned with business objectives and that stakeholders are informed and engaged throughout the change process.
• Work with project managers and other stakeholders to ensure that process changes are delivered on time, within budget, and with minimum disruption to business operations.
• Facilitate implementation of new processes through training sessions, demos, and the development of appropriate documentation.

How do we define success for your role?

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration
• You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development.

Your experience and education

• You have at least 5+ years of professional experience in a Business Systems Analyst role or similar capacity.
• You have a University degree in Business Management/related field, or equivalent working experience.
• Considered an asset if you have obtained or are pursuing your Certified Business Analyst Professional (CBAP) from International Institute of Business Analysts (IIBA).
• You have strong knowledge and working experience on Business Analysis tools, activities, and methodologies.
• You have strong facilitation, presentation, and training skills with the ability to convey complex ideas verbally and written to both business and technical staff.
• You have strong analytical, time management skills with the ability to manage multiple assignments with varying complexity simultaneously within tight deadlines.
• You have strong knowledge of MS Suite of products (Word, Excel, Visio, Project, SharePoint).
• You have working knowledge and experience of MS Project Portfolio Management Tool (Project Online).
• You bring previous experience in a professional service and/or service delivery environment.
• You offer proven organizational skills and the ability to manage competing priorities and meet deadlines under pressure.
  

Why BDO?

Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2023 . This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us .

Hybrid new normal: As a hybrid workplace, all BDO personnel are expected to spend some of their time working in the office, at the client site, and remotely unless accommodations or alternative work arrangements are in place.

Ready to make your mark at BDO? Click "Apply now" to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page .