Business Development Representative

About the role

FireHydrant is excited to hire a Business Development Representative to support our growing Business Development team and broader Sales Org. In this role, you will impact scaling one of the fastest-growing companies in the Developer Tooling and Reliability space - owning strategic outbound outreach and qualifying inbound leads for our Sales account teams. Through your research and collaboration with account teams, you will be generating demand for FireHyrant's platform and cultivating business relationships to increase our sales pipeline.

The role offers an incredible opportunity for growth, as strong performance will lead to an opportunity to advance into a closing position or other customer-facing roles at FireHydrant.

The work you'll do

Your main responsibilities will be qualifying prospects and generating demand for FireHydrant. With time, you will become an expert in finding contacts and delivering qualified meetings for your account team.

• Maintain organized and targeted outreach to prospects via email, phone, social media, events, etc.
• Conduct strategic research to help improve messaging, targeting, and generation of quality conversations with prospects/leads
• Coordinate with AEs, SEs, and the Business Development Manager to create a consistent flow of qualified opportunities
• Measure and analyze specific daily, monthly, and quarterly pipeline metrics/results
• Maintain and improve technical knowledge of FireHydrant's platform, competitors, and industry trends
• Continue to develop and improve your sales skills through training and shadowing to increase your sales acumen and performance
• Organize and update internal CRM systems to provide 100% accuracy of data

What we're looking for

• You're looking for a foundational role to jumpstart your career in Tech Sales
• You are passionate about contributing to ambitious revenue and growth goals
• You have a track record of high performance, are self-motivated, and continually raise the bar for what you believe is achievable
• You have interest or experience selling a technical product in a complex sales process that can include one or multiple stakeholders
• Your interactions with customers and your teammates are led with empathy and integrity
• You are curious, entrepreneurial, and capable of picking up complex concepts
• You are accountable and can be depended on to deliver on commitments made

About FireHydrant

FireHydrant is the only full-cycle incident management platform that drives reliability. It replaces siloed knowledge, disparate tools, and homegrown processes with a fully automated, customizable platform that makes it simple to efficiently and consistently respond to incidents — and ultimately, to learn from them. That's why the world's most innovative engineer teams — like Spotify, Snyk, and 1Password — choose FireHydrant to build and scale their incident management programs.

Backed by Menlo Ventures, Work-Bench, Harmony Partners, and Salesforce Ventures, our 50 (and growing!) team members are building the future of reliability from remote offices around the US.

Life at FireHydrant

• We're remote-first with employees around the US, with our physical headquarters in NYC (Union Square)
• 1-2x per year, we will gather in-person as a company; as teams, we gather another 1-2x per year depending on the safety of such a gathering and have virtual events throughout the year
• We collaborate through Slack, Zoom, Notion, and Google Workspace
• Kind candor - we expect honesty delivered through kindness, first and foremost
• Transparency & equity - information is shared openly in Slack channels; we welcome ideas and contributions regardless of role or experience level
• We value building trust, acting with integrity, and continuously improving

Benefits

• 100% employer-paid health, vision, and dental premiums for the employee and 75% of dependents
• Unlimited vacation policy with a minimum requirement of three weeks off per year, with sustainable working hours and a healthy work/life balance
• Home office stipend: get your workspace set up in a way that works best for you
• 401k match

Compensation

FireHydrant believes everyone should be compensated fairly, and we strive for transparency within our organization and the industry. We set our salaries at the 75th percentile of pay for the San Francisco market using compensation data from hundreds of companies at our stage. Everyone in a given role is paid the same without adjusting for locality. The salary for this position is $85,000 OTE ($65,000 base) or $95,000 OTE ($75,000) base, depending on leveling.

Requirements:

• FireHydrant requires that all newly hired employees are fully vaccinated against COVID-19, subject to reasonable accommodations provided based on medical need or religious belief.
• All employees must be able to show authorization to work in the US.

Note: FireHydrant is not working with agencies for this role.