Job details

Business Process Analyst

Do you want to help take a 334-year old company into the future?

Do you want to work actively, hands-on with global business process standardization, harmonization, and process documentation team to align local team?

You will provide important input regarding business process requirements in an ERP with the project team drives the current state, future state, and gap analysis.

You will balance the desire for standardization with the need for local customizations, with stringent control. The aim of the role is to ensure that designed processes supported by the ERP solution aligns with local requirements.

Key Responsibilities:

Work hands-on with divisional business process standardization, harmonization, and process documentation specific for the Aftermarket business and the Service Center operations
Develop, establish, and implement a standard framework for regional Aftermarket processes with measurements and metrics, which are enforceable and accepted across the division
Manage communication with global colleagues regarding process feedback, exceptions, and further improvement opportunities
Support local change management and process improvement activities
Have a long-term vision, both to support the ERP implementations and to continuously drive process improvement
Work closely with the Aftermarket users, who not only are system agents, but also process agents, ensuring local adoption of global processes
Make process decisions for the Aftermarket process, supported by the Global Business Process Owner
Provide input to prioritization of the project goals
Assess the change impact coming as a result of implementing a Global Template solution
Quality assurance and testing of the ERP solution
Establish and manage local services processes
Provide end user support and training
Creation of documentation of processes along the way

Job Requirements:

Experience & Education

Bachelor’s degree in relevant area of study or equivalent work experience
At least 5 years of relevant working experience
Working experience in aftermarket business processes including parts & accessories
Managed services operations through field services/service centers
Experience in business process improvement
Experience in Aftermarket and Workshop processes
Excellent ability to work cross functionally and stakeholder management in a global environment
Extensive experience with process management and implementation of global process and systems
Excellent communications skills, both oral and written
Experience with development and deployment of training
Experience with ERP as super user

Position Specific Competencies & Critical Functional Skills

Able to work in a team environment to get results
Ability to respond quickly to inquiries while connecting with the appropriate resources within the business
Ability to multitask and handle multiple projects without losing focus
Ability to learn new process and solve new or unfamiliar problems and trouble-shoot problems
Ability to initiate activities and achieve results
Ability to see logic and connection in complex information and environments
Strong drive for results and achieve goals with a sense of urgency
Analytical and attention to details mindset
Strong ability to solve problems while supporting long term strategies
Continuous improvement mindset and process driven
Strong structure and planning skills
Strong organizational skills
Strong competency in project management
Able to learn ERP and various software quickly
Able to propose and support process changes and initiatives
Excellent ability to work cross functionally and stakeholder management in a global environment
Ability to travel up to 25%

Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.

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Last date to apply:

We are continuously accepting applications

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CEO of Husqvarna Group

Pavel Hajman

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By Husqvarna Group

Passion for innovation is what defines us. It’s in our DNA and part of our long history and heritage. It is what has shaped our company to what it is today and it has also become a vital part in our work towards a sustainable future. We leverage ...

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FUNDING

Private

INDUSTRY

Consumer Product Manufacturing

TEAM SIZE

10000+

LOCATION

Hybrid, based in Stockholm, Sweden

DATE POSTED