Business Process Specialist

Job Brief

Remote Opportunity!

Business Process Specialist | 100% Remote Opportunity (must live and work in the U.S- without sponsorship)

General Summary:

The Business Process Specialist will drive a culture of continuous improvement and operational excellence, while providing critical support for EMPLOYERS key strategic initiatives to elevate the customer experience with a focus on automation and efficient operating models. Activities include planning, performing, and implementing process improvement initiatives. These activities may represent one portion of a larger project or may represent a stand-alone initiative. Additional functions may include data gathering and analysis, best practice research, process mapping, developing, and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards. The Business Process Specialist should utilize an expertise in Lean Six Sigma methods under the guidance of Lean Six Sigma Master Black Belts to lead, execute and deliver results on process improvement initiatives. #LI-Remote #HP22

Essential Duties and Responsibilities:

• Serve as a critical participant to help enable the successful execution of key strategic initiatives.
• Transformational Change: Perform large scale assessments of opportunities for department-wide or cross-functional improvement efforts. Lead change management activities associated with process improvement for highly complex initiatives.
• Process Optimization and Design: Leverage Lean Six Sigma, Design for Six Sigma, Rapid Improvement and Agile methods to improve cost, quality, and speed for business processes, work systems, decision making systems, or implement new processes.
• Consulting: Serve as a thought-partner; provide benchmarking data, research, metric development, facilitation, and more. Independently initiates, identifies and coordinates the analysis of complex client needs in project areas such as: new and existing business operating models, innovative approaches to solutions, market research of emerging or available product functionality and operational readiness assessment.

Job Requirements:

• Lean Six Sigma Green Belt Certification or equivalent process improvement experience.
• Strong leadership capability. Demonstrated ability to manage and lead teams, facilitate teams and multifunctional activities.
• Bachelor’s degree in business administration/Management or a related field.
• 1-3 years related experience in project management and Lean Six Sigma.
• Possess advanced proficiency with MS Office products including but not limited to: Word, Excel, Access, PowerPoint, Visio and Outlook.
• Effective communicator, both written and oral. Dynamic and effective presentations skills at all levels of an organization with the ability to translate concepts into practical application.
• Occasional business travel, upon request, when needed.
• Ability to demonstrate company core values.

An equivalent combination of education and experience may be substituted for the requirements listed above.

Salary Range: $55,000 - $76,800 comprehensive benefits package. Please follow the link to our benefits page for details! https://www.employers.com/careers/our-benefits-and-perks/

Work Environment/Physical Demands:

This job operates in a remote professional office environment.

• This is largely a sedentary role; however, some mobility is required.
• May work early, late, or occasional weekend hours to accommodate business needs.
• Occasional lifting of a maximum of 30lbs.
• Minimal travel to other office locations/meeting locations occasionally necessary.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EMPLOYERS is a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!

We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS®!

Headquartered in Reno, Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.

We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!

At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career.