Job details

Business Systems Analyst, GTM

Podium exists to help local businesses win. Using Podium, local businesses can simplify the way they communicate with their customers—from collecting payments to facilitating online reviews to launching marketing campaigns, and much more.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

We look for people who are curious, creative and are willing to do the work to be a little better every day. We also embody our company values in all that we do, which always starts with being Customer Obsessed, followed by Be a Founder, Zero Drama, and Enjoy the Ride. Does that sound like you?

What you will do:

Work with Podium’s business partners to identify, define, and clarify scope of problems/issues in terms of system requirements and processes
Document and understand key GTM processes in order to strategize with our department stakeholders on the best technical solutions
Facilitate requirement gathering meetings, communicate complex business needs into clear, actionable systems requirements, researches and evaluates alternative solutions with our business team members
Evaluate design of existing business processes & systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability and cost of ownership.
Understand and articulates data requirements and data quality standards related to business application projects
Collaborate with other analysts and project contributors to create comprehensive and cohesive solution approaches
Solve complex problems and develop innovative solutions related to the GTM & CS application suite (Salesforce Sales Cloud, etc) while driving for OOTB solutions and articulating the pros/cons of customizations
Work with a dedicated team (Admin, Developer, Program Manager) to build a best in class GTM and CS flow across multiple systems

What you should have:

You are highly adaptable in a fast-paced hyper-growth environment; able to thrive within ambiguity.
GTM & Salesforce automation experience
Lead to Opportunity and customer experience business process and flow experience
Minimum of 2 years experience in Salesforce.com
Minimum of 2 years experience in business process and/or requirements gathering
Experience working in complex, enterprise, global Salesforce implementations
Experience working in a business process team and coordinating process efforts across multiple levels of the organization
Ability to perform efficiently within a high pressure, fast-paced environment.
Enterprise business solutioning experience for large corporations
Technical implementation consulting experience is a plus

BENEFITS

Open and transparent culture - Checkout this video to see what it’s like to work at Podium
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Additional benefits for fully remote employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.