Job details

Vice President, Customer Success, US & APAC

Bynder is a digital asset management company seeking a Vice President of Customer Success to lead a high-performing team across the US and APAC, ensuring exceptional customer experiences and driving retention and growth.

Skills

Customer success leadership
Data analysis
Team management
Strategic thinking
Relationship building

Responsibilities

Develop customer success strategies aligned with business goals.
Lead a customer success team focused on adoption and retention.
Create retention programs to enhance customer relationships.
Measure customer success initiatives through key metrics.
Collaborate with sales, product, and marketing teams.

Education

Bachelor's degree in business or related field
MBA preferred

Benefits

Competitive compensation
401(k) matching
100% company-paid health coverage
Unlimited vacation
Growth opportunities

To read the complete job description, please click on the ‘Apply’ button

Bynder Glassdoor Company Review

4.3

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CEO of Bynder

Bob Hickey

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By Bynder

Bynder's mission is to continue being a “one-stop-shop” for all marketing-related tasks that a company may have. We want to be the one tool no marketing department can manage to be without. We aim to achieve this by continuing to envision, develop...

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Software Development

TEAM SIZE

501-1000