Table games dealer

POSITION : TABLE GAMES DEALER Part TimeDEPARTMENT : TABLE GAMESREPORTSTO : SUPERVISOR TABLE GAMESJob Summary :Create anentertainment environment for all guests. Provide courteous, friendly andprompt service in dealing table games.EssentialDuties and Responsibilities include the following; other duties may beassigned, as necessary. To perform this job successfully, and individual mustbe able to perform each essential duty satisfactorily.The requirements listedbelow are representative of the knowledge, skill and / or ability able accommodations may be made to enable individuals with disabilitiesto perform the essential functions.Essential JobFunctions :Mustbe flexible to accommodate holidays or additional days as directed bymanagement.Upbeatpersonality for all interactions with guests and fellow employees.Proactivein anticipating customer needs.Dealersmust be motivated in familiarizing themselves with all guests’ names andpersonal facts.Mustpossess money, handling skill in providing chips for guests.Knowledgeof card games.Basicknowledge of other games and services offered at property.Knowledgeof department policies and procedures, including those pertaining to Federaland Regulatory laws and guidelines.Routinelystrives to build and achieve customer satisfaction.Exercisesappropriate discretion in identifying communications of special promotions tocustomers.Coordinateswith Casino Operations supervisor and Security to detect and prevent attemptsto cheat and to identify floor irregularities to a Casino OperationsSupervisor, Lead Shift Supervisor, or Casino Manager.Actsas a role model and present oneself as a credit to Harrah's Gulf Coast andencourage others to do the same.Adheresto regulatory, departmental, and company policies.Qualifications : Qualifications :Qualifications :At least 6 months dealing experience is required and / or successful completion of dealer school or program at an accredited institution.Must possess strong money handling and documentation skills. Must meet Harrah s Gulf Coast standards in regard to rules, game knowledge, and dealing.Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games. Must be able to get along with co-workers and work as a team across departments and levels of management.Must present a well-groomed appearance.Education and / or Experience :High school diploma preferred.Working Conditions :Must be able to work inside and continuously maneuver around Pit area and throughout the hotel / casino property. Must be able to bend, crouch, kneel, twist, lift and work at a sit down table.Responds to visual and aural cues. Must be able to read, write, speak and understand English. Must be able to acknowledge, greet, and converse in English with customers.Must be able to operate a typewriter, computer, telephone, ten key adding machine, and calculator, photocopy machine and fax machine.Must be able to lift, pull, push or carry up to 40 pounds. Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment.When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.Harrah s Gulf Coast reserves the right to make changes to this job description whenever necessary.Last updated : 2024-09-11