Job details
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Billing Support Specialist
Calendly is looking for a Billing Support Specialist to join their Operations team, focusing on customer service and billing inquiries.
Skills
- Customer support experience
- Understanding of billing systems
- Excellent written communication skills
- Detail-oriented
Responsibilities
- Resolve billing inquiries via email in a fast-paced environment.
- Help customers with billing-related concerns such as invoice discrepancies.
- Become an expert in Calendly's billing systems.
- Document and escalate complex billing issues as needed.
Education
- 1+ years of experience in customer support, preferably in SaaS or billing-related roles
Benefits
- Participation in Quarterly Corporate Bonus program
- Equity awards
- Competitive benefits package
To read the complete job description, please click on the ‘Apply’ button
Calendly Glassdoor Company Review
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By
Calendly
Calendly is on a mission to take the work out of scheduling so that our customers can accomplish more. Our product is used by millions of people across many industries including sales, recruiting, customer success and education.
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$46,790/yr - $76,065/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 22, 2024
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