Job details

CX Operations Business Analyst III

Calendly's Customer Experience team is looking for a CX Operations, Business Analyst III to enhance customer interactions and drive data-driven improvements. This role focuses on providing insights and optimizing processes.

Skills

Data Analytics experience
Proficiency in data visualization tools
Experience with SQL and Python
Ability to manage complex projects

Responsibilities

Analyze business data to provide insights into Customer Experience.
Partner with other departments to identify optimization opportunities.
Conduct ad-hoc analysis to enhance the customer journey.
Present complex data through dashboards and reports.

Education

Bachelor’s degree in Data Science or related field

Benefits

Quarterly Corporate Bonus program
Equity awards
Competitive benefits

To read the complete job description, please click on the ‘Apply’ button

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By Calendly

Calendly is on a mission to take the work out of scheduling so that our customers can accomplish more. Our product is used by millions of people across many industries including sales, recruiting, customer success and education.

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