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CX Systems Administrator III
Calendly is seeking a Systems Administrator III to join their Customer Experience team, focusing on optimizing CX systems and improving customer interactions.
Skills
- Experience with Zendesk and Salesforce.
- Technical implementation skills.
- Understanding of APIs and ETL.
- Data warehouse and BI platform knowledge.
Responsibilities
- Ensure daily workflows in CX systems are efficient.
- Manage vendor relationships for systems.
- Partner with business leaders to define CX systems roadmap.
- Deliver new system features and enhancements.
- Work cross-functionally to discover system optimization opportunities.
Education
- Bachelor's degree in related field preferred.
Benefits
- Quarterly Corporate Bonus program.
- Equity awards.
- Competitive benefits.
To read the complete job description, please click on the ‘Apply’ button
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Calendly
Calendly is on a mission to take the work out of scheduling so that our customers can accomplish more. Our product is used by millions of people across many industries including sales, recruiting, customer success and education.
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$80,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
August 29, 2024
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