Job details

CX Systems Administrator III

Calendly is seeking a Systems Administrator III to join their Customer Experience team, focusing on optimizing CX systems and improving customer interactions.

Skills

Experience with Zendesk and Salesforce.
Technical implementation skills.
Understanding of APIs and ETL.
Data warehouse and BI platform knowledge.

Responsibilities

Ensure daily workflows in CX systems are efficient.
Manage vendor relationships for systems.
Partner with business leaders to define CX systems roadmap.
Deliver new system features and enhancements.
Work cross-functionally to discover system optimization opportunities.

Education

Bachelor's degree in related field preferred.

Benefits

Quarterly Corporate Bonus program.
Equity awards.
Competitive benefits.

To read the complete job description, please click on the ‘Apply’ button

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By Calendly

Calendly is on a mission to take the work out of scheduling so that our customers can accomplish more. Our product is used by millions of people across many industries including sales, recruiting, customer success and education.

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