Job details

Director, Client Success

Calibrate is on a mission to redefine weight treatment through a value-based model that innovates obesity care. They are looking for a Director of Client Success to lead their client success team and enhance client engagement.

Skills

Relationship management
Analytical skills
Presentation skills
Strategic thinking
Operational efficiency
Communication skills

Responsibilities

Lead employer-facing client success team
Develop client success playbook
Foster relationships with stakeholders
Manage key strategic accounts
Guide the client success team in delivering updates
Partner with internal teams
Obtain feedback for operational enhancements
Communicate client portfolio health to leadership
Ensure smooth transitions to operations

Education

Bachelor's degree required
Advanced degree preferred

Benefits

Competitive salary with equity opportunities
Generous paid time off
Calibrate-funded health benefits
Calibrate-paid disability and life insurance
Access to Headspace therapy services
Employee assistance program
Remote-first team culture
Competitive Paid Parental Leave

To read the complete job description, please click on the ‘Apply’ button

Calibrate Glassdoor Company Review

3.6

Calibrate DE&I Review

3.3

CEO of Calibrate

Jennifer Johnson

Approve of CEO

Average salary estimate

Estimate provided by employer

$252500 / ANNUAL (est.)

min

max

$190K

$315K

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By Calibrate

At Calibrate, we forge true partnerships built on integrity and understanding. We make the following pledge to you: We will listen. Every engagement begins with a thorough understanding of your objectives and culture. We take the time to hear wha...

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FUNDING

Growth

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Business Consulting

TEAM SIZE