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Call Center Agent (Remote Work/Flexible Hours)

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Job Posting Title:
Call Center Agent (Remote Work/Flexible Hours)

Position Type:
Transient (Fixed Term) (Seasonal)

Department:
LSUAM MC - Reilly Center - Operations (Giovanni J Tairov (00080981))

Work Location:
0102 Manship School Research Facility

Pay Grade:

Job Description:
LSU Public Policy Research Lab is seeking enthusiastic, motivated, and results-oriented candidates to join our Call Center team. This job is performed entirely off-site, from your own home. The position is open to Louisiana residents only. LSU PPRL offers flexible schedules. You will be required to work a minimum of two three-hour shifts per week, with a set schedule that does not change from week to week.
This job posting is primarily for an out-bound call center. We do not receive any incoming calls.
We offer extremely flexible schedules, you tell us what hours work for you, and that is what you will work. We want to fit your life. Please note that we do require a minimum of two 3-hr shifts per week with a set schedule that does not change from week to week.
The position involves interviewing people via telephone and accurately entering responses into a computer-based data collection system. The questions typically involve a variety of business, health, political, and economic issues. This job is relatively low stress, as it requires sitting, dialing phone numbers, data entry, and interacting with people on the phone. 100%
Home Requirements for this job include:
  • An up-to-date home desktop or laptop computer
  • A strong Ethernet/broadband internet connection at home
  • A headset with a microphone that connects to your home computer
  • A quiet homework environment with minimal interruptions
Personal Requirements for this job include:
  • Basic computer knowledge
  • Basic typing skills
  • Must have acceptable reading and pronunciation skills
  • Must have a clear speaking voice and be able to communicate professionally over the phone
  • Must be able to follow set procedures, including the ability to read scripts verbatim
  • Previous retail, customer service, or call center experience is a plus
Shift hours available Saturdays & Sundays from 10am to 9pm.
PPRL Call Center employees are offered the flexibility of choosing their own hours. The minimum shift length is 3 hours. The position requires a minimum commitment of two 3-hour shifts per week, with a maximum of no more than 25 hours per week.
This job is performed offsite.
Current LSU students must apply via Handshake to be considered for this position.
The starting pay rate for this position is $11.00 an hour.
EEO Statement:
LSU is committed to diversity and is an equal opportunity / equal access employer.
Thank you! We look forward to meeting you!

Additional Job Description:
Special Instructions:
All applicants must submit a resume to be considered for the position.

Posting Date:
July 18, 2023

Closing Date (Open Until Filled if No Date Specified):

Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Remote Work - Positions approved to work remotely outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer:
LSU believes diversity, equity, and inclusion enrich the educational experience of our students, faculty, and staff, and are necessary to prepare all people to thrive personally and professionally in a global society. We celebrate diversity and are committed to the principles of diversity and inclusion. We actively seek and encourage qualified applications from persons with diverse backgrounds, cultures and experiences. To learn more about how LSU is committed to diversity and inclusivity, please see LSU’s
Diversity Statement
and
Roadmap
. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact the Office of Human Resource Management (
hr@lsu.edu
).

HCM Contact Information:
Questions or concerns can be directed to the LSU Human Resources Management Office at 225-578-8200 or emailed HR@lsu.edu

The Louisiana State University System (LSU System), like a good pot of gumbo, offers something that appeals to every taste. The LSU System is composed of 10 campuses and a public hospital system spanning the state. Student enrollment exceeds 54,00...

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DATE POSTED
July 20, 2023

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