Call Center Customer Service Representative

Corporate Technical Client Representative - Phoenix, AZ (Onsite)

Temp to Perm Career Opportunity | Full-Time Hours | Immediate Need | Onsite Schedule

Looking for a Client Technical Support Associate responds to escalated technical inquiries from internal and external clients regarding online access and navigation of website, systems, and accounts.

We have a business hours work shift available and we offer_ a pay rate of $22.00 per hour/W2. Candidates selected need to be able to commute to the Lake Phoenix, AZ office. Keep reading and make sure you meet the requirements before applying._

What you have

• Minimum of one-year prior client service experience required. 2+ years of prior client service experience preferred.
• 1 year or more of Financial Services industry experience preferred.
• Proven experience utilizing strong troubleshooting techniques, de-escalating, and problem solving, ideally in a Call Center environment.
• Excellent interpersonal skills, including proven listening skills, and the ability to effectively communicate technical trouble shooting steps in a detailed, well-organized manner over the phone.

Job Types: Full-time, Contract, Temporary

Salary: $22.00 per hour

Ability to commute/relocate:

• Phoenix, AZ 85016: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you currently working?

Experience:

• Customer service: 2 years (Preferred)
• technical support: 2 years (Preferred)
• Financial services: 2 years (Preferred)
• 1st and/or 2nd level support: 1 year (Preferred)

Work Location: In person