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Equal Opportunity EmployerThe State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.Position DetailsJob Code #:JC-448984Position #(s):906-639-5157-XXXWorking Title:MAINTENANCE SUPPORT ANALYSTClassification:STAFF SERVICES ANALYST$3,749.00 - $4,698.00 A$4,059.00 - $5,081.00 B$4,868.00 - $6,093.00 C# of Positions:MultipleWork Location:Fresno CountyTelework:HybridJob Type:Permanent, Full TimeDepartment InformationCaltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment.Caltrans Vision: A brighter future for all through a world-class transportation network.The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.Department Website: www.dot.ca.govFrequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdfDirector’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunityDirector’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunityJob Description And DutiesUnder the supervision of the Office of Maintenance Resource Management Office Chief, a Staff Services Manager I, the incumbent provides administrative support and guidance to various levels of staff within the Division of Maintenance. Duties include, but are not limited to: Timekeeping, MAZEEP and Incident Coordinator, and general office support. Serves as the timekeeper for the Maintenance Field staff. Duties and responsibilities require research, analysis, and the use of independent judgment and discretion to interpret and apply statutes, regulations, and policies and procedures to specific situations. Works closely with Supervisors to ensure all daily time is processed with respect to employee work hours, leave usage, overtime, compensated time off, bonus pay, payroll reports, dock and shift changes. The incumbent is responsible for the accurate auditing, entering, and correcting of time sheets, payroll data and daily record keeping. The SSA reviews and verifies that charges are coded properly and applied correctly. Compares the clearing report to the 672 (pre-MERSI) report, analyzes and researches discrepancies. Updates the dynamic groups regularly, provides detailed maintenance of payroll logs, and processing of payroll warrants. Ensures the accuracy of employee status and pay. Works with HQ personnel to resolve any payroll disputes or employee issues. Ensures employee’s M33 timesheets are generated on a monthly basis, reviewed for completeness, and corrected for errors. The SSA will assist with generating and updating reports, and other appropriate documents to monitor and track employee movement or separations.Eligibility for hire may be determined by your score on the Staff Services Analyst exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.https://forms.office.com/g/RyK102ty4Ghttps://youtu.be/oC9wIp8QalIApply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.PARF# 06-5-265 / JC- 448984You will find additional information about the job in the Duty Statement .Special Requirements• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.• Statement of qualifications (SOQ) required.The SOQ is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for this position. Failure to include and complete the SOQ, as instructed, may cause your application to not be considered and may result in disqualification for an interview. Resumes and cover letters will not take the place of the SOQ and may not be reviewed. The SOQ must respond to the criteria below, must not exceed two pages in length, and be typed in Arial size 12 font.• Knowledge and ability in balancing multiple priorities and meeting strict deadlines.• Experience with Timekeeping and payroll.• What does excellent customer service mean to you and describe a time when you were challenged by a customer and how you still provided excellent customer service.• Describe any education and training that has prepared you to perform the responsibilities of this position.Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: https://www.naces.org/members or https://aice-eval.org .Please redact birthdates and social security numbers.Application InstructionsCompleted applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 9/20/2024Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to:Department of TransportationAttn: Caltrans DHR ContactCertification Services MS-90P O Box 168036Sacramento , CA 95816-8036Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at:Department of TransportationCaltrans DHR ContactClassification and Hiring Unit - ECOS1727 30th Street, MS 90Sacramento , CA 95816Closed on weekends and State holidays.08:00 AM - 05:00 PMRequired Application Package DocumentsThe following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.• Resume is optional. It may be included, but is not required.• Statement of Qualifications -• Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.