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Quality Specialist

Company Description

Internal Job Title: Quality Specialist
Job Type: Permanent, Full-Time  
Location: Danville, Virginia  
Work Model: On-site 

Position Summary

As a Quality Specialist in our Plant Operations group, you will be responsible for the ongoing development, improvement and streamlining of the quality management system that ensures the secure documents (driver’s license and identification cards, identification components.) that CBN manufactures are of the highest quality and remain trusted documents for governments and their citizens.

What We Can Offer You

  • Compensation: We seek long term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:
    • A 401k with company matching contributions (up to 4% when contributing 5% of your salary);
    • Group health, dental, vision, and life insurance;
    • Access to the market leading employee and family assistance program;
    • Access to virtual mental health and wellness apps.
  • Career: As a knowledge-based organization we will provide you with a wealth of learning opportunities and challenging work that will grow your knowledge, skills and abilities. At CBN STI, we encourage and empower our employees to chart their own career path.

Job Description

What You Will Do

  • Develop and implement quality control plans that ensure compliance to all specifications and standards;
  • Audit process centers for conformance to product specifications;
  • Employ statistical quality control (SQC) methodologies to monitor and maintain the quality of products and identify and analyze any quality problems;
  • Track non-conformances,  recommend  and  implement  corrective  actions  to reduce/eliminate reoccurrences and monitor and analyze the effectiveness of corrective actions;
  • Identify opportunities for improvement and lead the implementation of quality control initiatives; and
  • Various other duties and responsibilities.

Qualifications

Knowledge and Experience

  • University degree/college diploma in engineering (industrial, mechanical, electrical, computer) OR a print related field;
  • Knowledge, understanding and application of Quality Management Systems and ISO 9001 standards;
  • Knowledge, understanding and application of continuous improvement processes and tools such as: Six Sigma, FMEA, 8D, 5 Whys, Kaizen, PDCA, etc.
  • Proficiency in MS 365
  • Familiarity with statistical/business intelligence software
  • Excellent analytical skills
  • Excellent communication skills (verbal and written)
  • Excellent organization/time management skills
  • Attention to detail

Additional Information

About Us

CBN STI is a subsidiary of Canadian Bank Note (CBN) Company, Limited. CBN designs and develops industry leading solutions for the following domains: Driver Identification and Vehicle Information, Border Security, Civil Identity, Currency and Excise Control, and Lottery and Charitable Gaming. To learn more, visit www.cbnco.com.

Equal Opportunity Employer

CBN STI is committed to achieving a skilled and diversified workforce that reflects the diversity of the American population. We encourage applications from everyone, regardless of age, race, disability, gender identity, religion, sexual orientation, or marital status. We are also committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require. 

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Quality Specialist, Canadian Bank Note Company

As a Quality Specialist at CBN STI, located at 350 Stinson Dr, Danville, VA, you will play a crucial role in ensuring our secure documents, such as driver's licenses and identification cards, meet the highest quality standards. Your primary responsibility will involve the ongoing development and enhancement of our quality management system, which is essential for maintaining trust with governments and citizens. You'll get the chance to work on quality control plans, audit processes for compliance, and implement statistical quality control methods to monitor product integrity. Your analytical skills will shine as you track non-conformances and recommend corrective actions, ultimately leading quality control initiatives. What’s more, CBN STI values your growth. We offer a competitive compensation package, including 401k matching and comprehensive health insurance. You will also have access to continuous learning opportunities that will help you advance your career in the ever-evolving field of quality management. If you’re detail-oriented, organized, and enjoy a collaborative environment, this opportunity is perfect for you. Come and make a difference in quality management with us at CBN STI!

Frequently Asked Questions (FAQs) for Quality Specialist Role at Canadian Bank Note Company
What are the responsibilities of a Quality Specialist at CBN STI?

The Quality Specialist at CBN STI is responsible for developing and implementing quality control plans, auditing process centers to ensure compliance with product specifications, and employing statistical quality control methodologies. Additionally, the role involves tracking non-conformances, recommending corrective actions, and leading quality control initiatives to improve processes.

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What qualifications do I need to become a Quality Specialist at CBN STI?

To become a Quality Specialist at CBN STI, you should have a university degree or college diploma in engineering, such as industrial, mechanical, electrical, or a print-related field. Familiarity with Quality Management Systems and ISO 9001 standards, along with knowledge of continuous improvement processes like Six Sigma and Kaizen, is highly desired.

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How does CBN STI support the career development of Quality Specialists?

CBN STI supports the career development of Quality Specialists through various learning opportunities and a commitment to empowering employees to chart their own career paths. In addition, the organization provides challenging work that enhances skills, knowledge, and abilities.

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What skills are crucial for a Quality Specialist at CBN STI?

Crucial skills for a Quality Specialist at CBN STI include excellent analytical abilities, strong communication skills (both verbal and written), proficiency in MS 365, and a keen attention to detail. Experience with statistical and business intelligence software is also beneficial.

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What type of work environment can I expect as a Quality Specialist at CBN STI?

As a Quality Specialist at CBN STI, you can expect a collaborative work environment where teamwork and continuous improvement are essential. The company values diversity and inclusion, aiming to create a barrier-free environment for all employees.

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Common Interview Questions for Quality Specialist
How do you ensure compliance with quality standards in your previous roles?

To ensure compliance with quality standards, I focus on developing detailed quality control plans tailored to specifications. I regularly conduct audits and employ statistical methodologies to monitor compliance and address any deviations promptly.

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Can you provide an example of a quality control initiative you led in the past?

Certainly! In my previous role, I led an initiative using Six Sigma methodologies to reduce defects in a production line. By analyzing data and implementing corrective actions, we were able to reduce defects by 30% within six months.

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What processes do you follow when tracking non-conformances?

When tracking non-conformances, I document each incident meticulously, analyze root causes, and collaborate with teams to outline corrective actions. I then monitor the effectiveness of these actions over time, ensuring we prevent reoccurrences.

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How do you stay updated on industry standards and quality management practices?

I stay updated on industry standards and quality management practices by participating in workshops, subscribing to relevant publications, and networking with other professionals in the quality field. Continuous learning is key in this ever-evolving industry.

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What statistical tools do you use for quality analysis?

I utilize various statistical tools such as control charts, histograms, and Pareto analysis. These tools help me interpret data effectively and derive actionable insights to enhance product quality.

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Describe how you would implement a corrective action plan.

To implement a corrective action plan, I start by identifying the root cause of the issue, then outline specific steps that need to be taken. I assign responsibilities, establish timelines, and ensure that we monitor the process closely for effectiveness.

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How do you communicate quality issues to your team?

I believe in transparent communication; I share quality issues promptly with my team through meetings and detailed reports. This way, we can collaboratively discuss solutions and ensure everyone is on the same page.

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What role does teamwork play in quality management?

Teamwork is essential in quality management as it fosters a shared understanding of quality goals and processes. Collaboration brings diverse perspectives, helping us to identify areas for improvement and implement solutions more effectively.

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How do you prioritize your duties as a Quality Specialist?

I prioritize my duties based on the potential impact on quality and compliance. I regularly assess the urgency and importance of tasks, ensuring that critical quality issues are addressed promptly while managing ongoing projects efficiently.

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What do you think is the biggest challenge in quality management today?

The biggest challenge in quality management today is staying agile in incorporating new technologies and adapting to rapidly changing industry standards. Continuous improvement and innovation are crucial to overcoming these challenges.

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Founded originally in 1897, Canadian Bank Note Company, Limited (CBN) is a provider in high-level security documents and related issuing and management software systems. CBN is headquartered out of Ottawa, Ontario.

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DATE POSTED
February 26, 2025

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