Job details

Business Analyst – Microsoft Dynamics Skills

Capco is a global technology and business consultancy focused on the financial services sector. We are looking for an experienced Business Analyst with expertise in CRM and Microsoft Dynamics to transform our clients' customer relationship management strategies.

Skills

Proficient in Microsoft Dynamics 365.
Experience with customization and integration of Microsoft Dynamics solutions.
Understanding of CRM best practices.
Familiarity with Agile/Scrum methodologies.
Good communication skills.

Responsibilities

Clients need assessment to understand their requirements and gather detailed business needs.
Develop CRM strategies and design Microsoft Dynamics solutions.
Collaborate with technical teams to configure Microsoft Dynamics according to client specifications.
Identify opportunities to enhance client workflows and customer engagement processes.
Maintain communication with client stakeholders.

Education

Bachelor's degree in a related field.

Benefits

Ongoing learning opportunities.
A flat, non-hierarchical structure.
Diverse and inclusive culture.

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CEO of Capco

Lance Levy

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By Capco

Capco is a global technology and management consulting firm that specializes in providing consulting for the financial services and energy industries. They have a growing client portfolio comprising of over 100 global organizations worldwide.

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