Job details
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Customer Success Manager
Capella Space is focused on delivering reliable Earth imagery and serving customers in diverse sectors. They are looking for a Customer Success Manager to support global customers and ensure the execution of their team strategy.
Skills
- Client service relationship management
- Customer-centric mindset
- Excellent communication and writing skills
- Project management
- Understanding customer requirements
Responsibilities
- Be an advocate for the customer to ensure a stellar customer experience
- Onboard new customers and resellers effectively
- Achieve a deep understanding of customer workflows
- Collaborate with the Sales teams to create account service strategies
- Strengthen account relationships to foster customer satisfaction
- Communicate consistently with customers throughout the post-sales lifecycle
Education
- Undergraduate or master's degree in Geography, Satellite Technology, Imaging preferred
Benefits
- 100% paid medical coverage
- Equity
- 401K Plan
- Generous Parental Leave
- Flexible Paid Time Off Policy
- Mental Health Resources
To read the complete job description, please click on the ‘Apply’ button
Capella Space Glassdoor Company Review
Payam Banazadeh
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Capella Space DE&I Review
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$88,200/yr - $116,800/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
August 14, 2024
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