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Back Office Lead
San Diego, CA 92106
$22-$25 an hour - Full-Time
Education & Certificates
• Certified Medical Assistant
• High School Diploma or General Education Diploma (GED)
• Basic Life Support (BLS)
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Job details
Salary
$22-$25 an hour
Job Type
Full-TimeFull Job DescriptionThe primary responsibility of the Back Office Lead is to manage clinical support operations in the delivery of an exceptional overall patient care experience. The Back Office Lead is expected to maintain a high degree of organizational acumen, attentiveness and professionalism.• Be proficient in essential Back Office functions and basic Front Office operations.• Assists in the training and development of support staff.• Assist Providers navigate the EHR/EMR features and functions.• Ensure optimal patient workflow and minimal wait times.• Maintain medical equipment to include x-ray unit.• Managed medical supply inventories to support day to day operations.• Ensure Monthly QA of Lab, Radiology and control logs are up to date.• Assist with patient callbacks, follow-up and appointment reminder calls.• Perform patient complaint resolutions while maintaining strict confidentiality.Requirements include:• High School Diploma or Equivalent.• Two (2) years experience as a Medical Assistant or educational equivalent.• Basic Life Support (BLS)• Must be able to work: Tuesday-Thursday, 2PM-8PM. Friday, 8AM-2PM. Saturday, 8AM-6PM.Job Type: Full-TimePay: $22-$25 an hourSchedule:• Day shift• Night shift• Weekend availabilityLicense/Certification:• BLS• Certified Clinical Medical Assistant (CCMA)Compensation: $22.00 - $25.00 per hourPS: It's All About You!American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 300 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer