Manager, Product Management, Migration Tooling & Onboarding Experience

Manager, Product Management, Migration Tooling & Onboarding Experience

As a Manager, Product Manager on the MLX’s Enterprise Feature Platform (EFP) product team, you will be the voice of the customer, identifying opportunities for reuse, standardization, and innovation. You’ll collaborate with a cross-functional team to define requirements and deliver high value solutions to the enterprise. The ideal candidate for this role is passionate about technology and deeply empathizes with customer needs. They are comfortable in conversation with stakeholders ranging from technical customers to senior leadership. 

 

Specific responsibilities include, but are not limited to:

• Develop the product vision for creating a self-service onboarding journey for customers looking to migrate platforms

• Research available tooling, the current process, meeting with customers to build a value-based backlog for EFP teams

• Work closely with partner teams to define requirements and measures of success

• Prioritize the product backlog to maximize business and customer outcomes

• Incorporate design thinking and analytics to inform product and customer journey design

• Enable collaboration and ensure communication between teams

• Maintain a healthy backlog of work and play a critical role in many agile ceremonies

• Support technology teams with escalation and resolution of impediments

• Deploy go-to-market strategies to ensure customers can navigate onboarding tools and steps

• Serve as the connection between customers, partners, Capital One’s mission, and your team

 

We want you if you are:

• Passionate about building impactful products

• You are able to concisely describe problems and lead teams to solve those problems

• You understand the needs of data scientists, machine learning engineers and/or business decision analysts

• You enjoy putting yourself in the shoes of customers 

• You have experience building or working with enterprise platforms with wide-ranging capabilities

• You are a learner who is able to quickly get up to speed in a highly technical environment

• You are experienced working in an Agile environment and delivering incremental priorities to maximize value over time

• You are a do-er who can also zoom out and think strategically

• You enjoy networking to ensure your strategies are aligned with your peers, leadership and divisional customers

• You have excellent oral and written communication skills

• You are highly collaborative and have the ability to influence and lead

The position will not manage others directly, but as a Product Owner, will lead 1 or more tech teams in delivering their agenda/backlog. Also the product manager will interface with leaders across most of Capital Ones largest Profit & Loss business sectors as they design solutions that enable onboarding to the enterprise data-feature platform.

Basic Qualifications:

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: 

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience working in data science, machine learning, AI and/or automated Business Decision technologies

• Experience working closely with enterprise platforms

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $144,000 - $164,400 for Manager, Product Management

 

McLean, VA: $158,400 - $180,800 for Manager, Product Management

 

Richmond, VA: $144,000 - $164,400 for Manager, Product Management

 

 

 

 

 

 

 

 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).