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Senior Atlassian System Administrator

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. 


We are seeking a motivated and enthusiastic Senior Atlassian System Administrator. The ideal candidate will be responsible for providing technical assistance, customer support, and administrative duties for Atlassian product users.



Responsibilities:
  • Manage user accounts, roles, and permissions. Ensure that users have the appropriate level of access to Jira projects and issues / Confluence spaces and pages.
  • Troubleshoot issues and provide technical support to users.
  • Gather requirements, investigate potential solutions, analyze impact, and act as responsible person in implementation of Atlassian solutions.
  • Supervise, design and maintain JIRA Projects with customized configuration
  • Monitor and handle user requests on Atlassian products within internal policies
  • Compose internal documentation with oversight from team members that reflects processes and system configuration, keep it up to date.
  • Review upgrades, identify bug fixes, and evaluate new features applicable to Atlassian environment. Plan and execute upgrades, migrations, and integrations with other tools and systems
  • Conduct regular system audits and ensure compliance with security policies and best practices.
  • Manage backup/archiving solution for Jira and Confluence
  • Collaborate with teams to understand their requirements and provide solutions using Atlassian tools.
  • Create custom reports and dashboards
  • Keep the instance maintained and clean 


Requirements:
  • Proficiency in Atlassian administration, from product to organization level, including user management, project configuration, and plugin management
  • Expert knowledge of Atlassian ecosystem strcuture and the dependencies between its various elements
  • Strong interpersonal and analytical skills
  • Minimum of 3 years of experience as Atlassian System Administrator
  • Excellent troubleshooting and problem-solving skills
  • Excellent communication skills
  • Expertise in Automation for Jira
  • Ability to work independently and as part of a team
  • Strong understanding of SLA, planning and time management
  • Experience in implementing Jira Service Management solutions
  • Confident spoken and written English.


Nice to have:
  • Atlassian certifications
  • Familiarity with ITIL
  • Experience in asset management using JSM Assets
  • Experience with ScriptRunner plugin 
  • Experience with the Cloud version of Atlassian products


What we offer:
  • Performance Review
  • Reference bonus
  • Hybrid working model
  • Volunteering Program
  • Multi-sport Plus Card
  • MyBenefits Platform - monthly allowance of PLN 200, providing a varied array of benefits
  • LuxMed Medical coverage for the employee and one family member
  • PPK (Powszechne Pracownicze Plany Kapitałowe)
  • Office with free snacks & drinks in central location
  • Workation - work from abroad for up to 30 days a year, in 5-day increments


Be a key player at the forefront of the digital assets movement, propelling your career to new heights!

Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.

Work alongside one of the most brilliant teams in the industry.


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CEO of Capital.Com
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Kypros Zoumidou
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Capital.com is one of Europe’s fastest-growing trading platforms, with offices across the UK, Europe and Australia. We keep our clients at the heart of every decision we make, facilitating their trading with intuitive technology, in-depth educatio...

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Full-time, hybrid
DATE POSTED
August 14, 2024

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