Business Intelligence Data Analyst

Captions is the leading video AI company, building the future of video creation. Over 10 million creators and businesses have used Captions to create videos for social media, marketing, sales, and more. We're on a mission to serve the next billion.

We are a rapidly growing team of ambitious, experienced, and devoted engineers, researchers, designers, marketers, and operators based in NYC. You'll join an early team and have an outsized impact on the product and the company's culture.

We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures (Series C lead), Kleiner Perkins (Series B lead), Sequoia Capital (Series A and Seed co-lead), Andreessen Horowitz (Series A and Seed co-lead), Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more.

Check out our latest financing milestone and some other coverage:

The Information: 50 Most Promising Startups

Fast Company: Next Big Things in Tech

The New York Times: When A.I. Bridged a Language Gap, They Fell in Love

Business Insider: 34 most promising AI startups

** Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) **

About the Role:

Captions is looking for a Business Intelligence Data Analyst to drive holistic, data-driven decision-making across our organization. In this role, you’ll be instrumental in building out business intelligence at Captions, and in shaping how we use data to inform strategy, optimize operations, and fuel growth. You will partner cross-functionally with teams including Operations, Finance, Marketing, Data Science, Engineering, and Leadership to provide insights that translate into action and measurable business impact. This is an ideal opportunity for a highly analytical, strategic thinker who enjoys leveraging data to solve complex business problems in a fast-paced and collaborative environment.

Key Responsibilities:

• As the first business data analyst at Captions, establish and optimize company-wide analytics, reporting systems, and processes to ensure clear visibility into performance across all business functions.

• Collaborate cross-functionally with teams (Operations, Marketing, Finance, Product) to create (build, maintain, and improve) dashboards and reports that provide actionable insights.

• Work closely with our Head of Finance to build out our financial data capabilities and support ongoing financial analysis. 

• Develop, maintain, and optimize SQL queries to extract and manipulate data from multiple databases for reporting and analytics purposes.

• Analyze and interpret complex data sets to generate insights on key business metrics.

• Use data to identify trends, opportunities, and areas for improvement in customer acquisition, retention, and revenue growth.

• Present findings and insights to stakeholders through clear data visualization and reporting.

• Support data-driven decision-making by providing ad-hoc analysis and reporting on business performance.

• Collaborate with data science and engineering teams to support more advanced analytics and predictive modeling efforts.

Requirements:

• A BS/MS in Mathematics, Statistics, Computer Science, or a related field.

• 5+ years of experience leveraging analytics to drive key business decisions across business intelligence, finance, strategy, and/or marketing.

• Proficiency in data manipulation, i.e., SQL and Python.

• Proven ability to build data visualizations that inform business decisions using tools such as Sigma, Tableau, Power BI, Looker, or similar platforms.

• Strong understanding of critical business metrics in a subscription-based software business (e.g., churn, LTV, CAC, MRR, ARR, NRR).

• Demonstrated strategic problem-solving skills, capable of breaking down ambiguous problems and applying a first principles approach to develop solutions.

• Strong product and business intuition, with the ability to contextualize insights within broader business goals and an understanding of key metrics.

• Excellent verbal, presentation, and written communication skills, with the ability to convey complex data in a clear and concise manner to various audiences.

• Resourceful and scrappy; you find innovative ways to achieve goals and overcome challenges.

Bonus Points:

• Proficiency with Python for data analysis or exposure to data science methods.

• Capable of building data pipelining solutions.

Benefits:

• Comprehensive medical, dental, and vision plans

• 401K with employer match

• Commuter Benefits

• Catered lunch multiple days per week

• Dinner stipend every night if you're working late and want a bite!

• Doordash DashPass subscription

• Health & Wellness Perks (Talkspace, Kindbody, One Medical subscription, HealthAdvocate, Teladoc)

• Multiple team offsites per year with team events every month

• Generous PTO policy and flexible WFH days

Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note benefits apply to full time employees only.