Job details

Care Coordinator, Westchester Location

Company Overview:

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. One of the world’s most respected comprehensive centers devoted exclusively to cancer, we have been recognized as one of the top two cancer hospitals in the country by U.S. News & World Report for more than 30 years.

In compliance with applicable State regulatory authorities, COVID-19 vaccination is mandatory for all MSK staff. Staff are considered fully vaccinated upon completion of a primary vaccination series for COVID-19 (i.e., one dose of a single dose vaccine or a final dose of a multi-dose vaccine series). Exceptions from the COVID-19 vaccine requirement are permitted for those who request and receive an approved medical or fully remote exemption. Requests for medical exemption can take up to two weeks to review. Vaccination or an approved medical exemption is required to start work.

Staff working at a MSK New Jersey location must be up to date with COVID-19 vaccination, which includes having completed the primary COVID-19 vaccination series and booster once eligible as mandated by New Jersey State. All New Jersey staff not yet eligible for a booster must receive a booster within 3 weeks of becoming eligible as a condition of continued employment at MSK.

Note: Individuals are eligible to receive a COVID-19 booster two months after completion of a primary vaccination series for COVID-19. Because vaccine-induced immunity can wane over time, MSK continues to strongly urge all staff to get a COVID-19 booster as soon as they become eligible to maintain their protective immunity for a longer period.

Job Description:

At Memorial Sloan Kettering, we've devoted more than 130 years to exceptional patient care, innovative research, and outstanding educational programs. As the world's oldest and largest private cancer center, we focus on changing the way that the world treats cancer in absolutely everything we do.

When you join us as a Care Coordinator I, you'll find yourself quickly making a difference for our patients. You will find important work and become part of a team where everyone plays a meaningful role in the fight against cancer.

We are looking for Care Coordinators to join the team in our Westchester location.

Are you ready to make a difference in the lives of others? We want you to join our team! This is a life’s calling.

You Are:

An effective communicator, capable of determining how best to reach different audiences and implementing communications based on that understanding
Adept at building partnerships and working collaboratively with a team to meet shared objectives and goals
Actively seeking new ways to grow and challenge yourself, using both formal and informal development
Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances
Passionate about working in a healthcare setting and committed to delivering a best-in-class patient experience

You Will:

Work as a member of the practice staff team of Care Coordinators to ensure that each physician practice session is well-prepared, organized, and that each patient visit occurs with satisfaction
Serve as a liaison between the patient, family, and clinical team during the office visit
Greet/check-in and orient patients to the outpatient visit and to the environment, as well as complete the patient visit by scheduling and coordinating all appropriate tests, procedures, visits, treatments, and consultations in accordance with the physicians’ orders

You Have:

A high school diploma/GED is required plus one year of relevant experience
Experience in customer/patient service is strongly preferred
A proven dedication to healthcare through work, internship, or volunteer experience
Ability to handle acutely ill patients in stressful situations with a positive demeanor
Strong digital literacy

Hours vary between 6:15 am and 10:00 pm (Monday-Friday, occasional Saturdays). Schedules are provided one week in advance and flexibility between shifts is expected #LI-Onsite

Are you ready to learn more about our Benefits?

Pay Range: $22.62 - $34.06/hour

Please click to learn more about MSK’s compensation philosophy.

Closing:

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Memorial Sloan Kettering Cancer Center Glassdoor Company Review

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