Careem is building the Everything App for the greater Middle East, enhancing customer and captain experiences. They seek a proactive Customer Experience Intern to provide guidance and support.
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Skills
Strong communication skills
Ability to handle high call volume
Attention to detail
Feedback gathering and analysis
Customer-focused mindset
Responsibilities
Engage in outreach to captains and customers
Offer coaching and feedback to captains
Build relationships through proactive communication
Reach out to customers for insights and feedback
Collaborate with internal teams for service quality improvement
Benefits
Learning and growth opportunities
Flexible working days and locations
Unlimited vacation days
Healthcare benefits
Fitness reimbursements
To read the complete job description, please click on the ‘Apply’ button