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Job details

Customer Experience Intern

Careem is building the Everything App for the greater Middle East, enhancing customer and captain experiences. They seek a proactive Customer Experience Intern to provide guidance and support.

Skills

  • Strong communication skills
  • Ability to handle high call volume
  • Attention to detail
  • Feedback gathering and analysis
  • Customer-focused mindset

Responsibilities

  • Engage in outreach to captains and customers
  • Offer coaching and feedback to captains
  • Build relationships through proactive communication
  • Reach out to customers for insights and feedback
  • Collaborate with internal teams for service quality improvement

Benefits

  • Learning and growth opportunities
  • Flexible working days and locations
  • Unlimited vacation days
  • Healthcare benefits
  • Fitness reimbursements
To read the complete job description, please click on the ‘Apply’ button
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CEO of Careem
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Mudassir Sheikha
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To simplify and improve the lives of people, and build an awesome organisation that inspires.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 18, 2024

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