Senior Product Manager - Growth Engine

The Senior Product Manager - Growth Engine at Careem primarily focuses on architecting and leading the development of an AI-native Growth Engine. This includes managing customer value interventions, developing the Next Best Action Engine, integrating real-time signals, and driving personalization efforts. This role requires translating customer insights into engaging customer journeys and collaborating closely with teams across marketing, engineering, and data science.

Candidates for the Senior Product Manager - Growth Engine role at Careem should have at least 5 years of product leadership experience, specifically in AI-powered growth systems and lifecycle automation. A strong working knowledge of LLMs, retrieval pipelines, and product integration with marketing tech stacks is crucial. Experience leading cross-functional teams and fluency in AI workflows will be highly beneficial.

In the Senior Product Manager - Growth Engine role at Careem, you will play a critical part in building innovative solutions that enhance customer experiences and drive business growth. By developing a self-optimizing Growth Engine, you will help in simplifying and improving the lives of millions, aligning with Careem's mission to create impactful products for the region.

Careem fosters a collaborative and inclusive work environment where creativity and innovation thrive. As a Senior Product Manager - Growth Engine, you’ll be surrounded by inspiring colleagues and have opportunities to learn and grow through community engagement, flexible work arrangements, and a focus on personal well-being.

Careem offers numerous growth opportunities for the Senior Product Manager - Growth Engine through direct involvement in advanced projects, access to cutting-edge AI technologies, and a supportive culture that encourages continuous learning. You will also have the chance to shape strategic product initiatives while collaborating with top industry talents.

When answering this question, focus on specific projects where you've led AI-driven initiatives. Discuss the technologies used, how you approached product development, and the impact on customer engagement and growth metrics.

Provide a comprehensive overview of how you would approach designing a Next Best Action engine. Discuss critical considerations like data sources, algorithms for predictive modeling, and the importance of user experience in the design.

Share a specific example that highlights your collaborative skills. Talk about how you facilitated communication between teams and the role you played in guiding the project to a successful outcome.

To answer this question, mention methods you use to stay informed, such as attending industry conferences, following thought leaders, or participating in ongoing education. Discuss how you integrate these advancements into your work.

Explain your approach to feature prioritization, touching on user impact, business goals, feasibility, and collaboration with other teams. Share tools or frameworks you use to help with prioritization.

Discuss specific challenges you’ve encountered, including data discrepancies or technical limitations, and explain how you overcame them. Emphasize your problem-solving skills and collaborative approach.

Talk about key performance indicators (KPIs) relevant to product initiatives, such as engagement metrics, conversion rates, or customer satisfaction scores. Offer examples of how you've analyzed data to inform future decisions.

Discuss how you integrate customer feedback into your product management process. Explain the importance of understanding user needs for iterative improvement and decision-making.

Share a detailed account of a successful product initiative, outlining your specific contributions, the challenges faced, and the results achieved. Quantify success when possible.

Provide an example of a situation where you had to manage conflicting priorities. Discuss how effective communication and negotiation played a role in aligning team goals while ensuring project success.