Job details

Senior UX/UI Designer

Join Team CARFAX as a Senior UX/UI Designer

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.

CARFAX is seeking an experienced Senior UX/UI Designer who is looking for a new opportunity with a GREAT company. You will focus on improving our account experience to create lasting relationships with our consumers across all areas of the car buying and owning journey. You’ll leverage the CARFAX brand with our industry-leading data to power intuitive designs that create delightful experiences.

What you’ll be doing:

Partner with a team of product managers, user experience researchers and developers across the business to solve business and user problems.
Build empathy for consumer needs by conducting discovery activities and design sprints with the product team, including: user research, competitive analysis, user task and goals identification, journey maps, process flows, service blueprints etc.
Craft UX strategy and advocate for UX best practices.
Leverage market analysis, customer feedback, site metrics, and usability findings to inform design decisions and evaluate the effectiveness of designs.
Design high fidelity, interactive mocks that balance aesthetics and usability across devices.
Prototype designs to evaluate concepts and solutions. Present potential designs with stakeholders, effectively communicating design rationale.
Collaborate with the UX team to ensure consistency and understand holistic patterns across our products.
Work within an Agile team environment that delivers through iteration.
Provide mentorship and guidance to designers, fostering a collaborative and innovative design culture.
Research design trends, tools, and technologies, and share knowledge with the team.

What we’re looking for:

Strong strategic thinking and problem-solving skills to help translate business goals into creative design solutions.
Excellent communication and collaboration skills – you aren’t afraid to voice your opinions but can also embrace flexibility as initiatives evolve.
Holistic mindset to understand how your designs fit within the CARFAX ecosystem.
Passionate about user and business metrics to inform design decisions. You can utilize available data but are also comfortable moving forward with imperfect information.
Experienced in facilitation techniques and design sprint methods that enable groups to build clarity and alignment.
Comfortable working within a design system and focusing on consistency when possible.
Knowledge of accessibility standards and best practices.

Basic Qualifications:

7-9+ years of experience designing responsive web interfaces preferably for consumer facing products
Experience with Figma, including interactive prototyping.
Have a degree, certification, or equivalent work experience showing aptitude with User Experience.
An online portfolio of demonstrating your end-to-end design process*
Willingness to travel – 2-3 trips per year.

*Please Note: an online portfolio is required for consideration.

What’s in it for you:

Competitive compensation, benefits and generous time-off policies
4-Day summer work weeks and a winter holiday break
401(k) / DCPP matching
Annual bonus program
Casual, dog-friendly, and innovative office spaces
For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits

Don’t just take our word for it: