Caribou is focused on giving people financial freedom by helping them reduce their auto expenses. They are seeking a Sales Support Specialist to drive the bottom of the funnel and provide post-sale client assistance.
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Skills
1+ years prior auto-refi experience
Computer literacy with multiple software programs
Responsibilities
Primary driver of the bottom of the funnel
Oversee Loan Officer (LO) requests
Own post-sale deals to completion
Act as the primary customer point of contact post sale
Monitor and resubmission of daily declines
Support completion of ad hoc manager tasks
Follow up on aging approvals
Education
High School Diploma/GED or higher
Benefits
Competitive compensation with incentive potential
Equity options
401k savings program
Generous paid time off including FTO and parental leave
Robust wellness benefits
Optional benefits like HSAs, FSAs, supplemental insurance, and pet insurance
Up to $1,000 per year for eligible professional development expenses
To read the complete job description, please click on the ‘Apply’ button