Inside Sales Consultant

Job Summary of Inside Sales Consultant:At CarMax, our priority is to facilitate customers in buying the cars they want in the manner that best suits them. This calls for a particular kind of Inside Sales Consultant who dedicates time to creating connections with customers to grasp their authentic requirements. By being part of our team, you will help each customer in purchasing the appropriate vehicle, rather than the priciest one. Our foundation of integrity and openness has driven us to become the primary provider of pre-owned vehicles in the nation, and these same characteristics will enhance your success too.Responsibilities of Inside Sales Consultant:• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications• Complete all relevant records and documentation to ensure smooth transactions for our customersCarMax ensures that new Inside Sales Consultant receive a competitive salary while undergoing training and for the first 640 hours of sales, transitioning to a commission-centric pay system thereafter.Succeed through cohesive teamwork and cooperation:In this dynamic sales atmosphere, achieving goals through collaboration is paramount, and we offer extensive support for your success. While past experience in selling cars is not a prerequisite, we offer paid training and a dedicated sales mentor to aid in your continuous growth. Your proficiency in connecting with individuals and nurturing relationships is what we seek, and we are here to ensure your prosperity. For sales professionals with aspirations of transitioning into mentoring, management, or leadership roles, provided they are prepared to work together and embrace ongoing learning, the prospects are promising.Qualifications of Inside Sales Consultant:• Having a background in sales and customer service, specifically in industries such as retail, is favored• It is key to have effective listening skills and a strong emphasis on prioritizing customer satisfaction• Exhibiting a significant level of self-driven ambitionAbout CarMax:CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by lawBenefits of Inside Sales Consultant:• Paid sick days, vacation time, and holidays are provided to CarMax Associates, unless state law dictates otherwise.• Full-time hourly or commissioned employees are eligible to avail the benefits package:• Employees can acquire up to 48 hours of sick time every year, which is gathered incrementally with each pay cycle, and between 80 to 200 hours of vacation time annually, contingent upon the duration of uninterrupted service with the Company post a 90-day waiting period.• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.• Individuals designated as full-time salaried employees are allowed paid time off whenever necessary for reasons such as sickness, vacation, bereavement, jury duty, holidays, a floating holiday, and other instances with manager approval.