Job details

Customer Success Operations, Consultant

Carrot Fertility is looking for a self-motivated Operations Consultant to enhance operational efficiencies across teams and support customer-facing and member-facing teams.

Skills

Experience in customer success, enablement, learning & development, training, or customer-focused operational teams
Multi-tasking and problem-solving abilities
Proficiency in Microsoft Office 365 Suite, Atlassian tools, and enablement tools

Responsibilities

Serve as a designated responsible individual to own, manage, and deliver training-related requests
Collaborate with Operations leaders to oversee onboarding processes and best practices
Drive efficiency and position customer-facing, member-facing, and broader Operations teams to provide best-in-class service

Benefits

Health and wellness benefits
Retirement savings plans
Short and long-term incentives
Parental leave
Family-forming assistance

To read the complete job description, please click on the ‘Apply’ button

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CEO of Carrot Fertility

Tammy Sun

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By Carrot Fertility

Carrot Fertility is a global team of doctors, operators, designers, and engineers aiming to provide fertility healthcare accessible and affordable to all regardless of age, race, sex, sexual orientation, gender identity, or geography.

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