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Job details

Customer Marketing Manager, Fund Administration

Carta, a platform that helps manage equity and invest in future companies, is seeking a Customer Marketing Manager for their Fund Administration business. The role involves defining marketing strategies, driving upsell, collaborating across teams, and prioritizing customer experience.

Skills

  • 5+ years of customer marketing experience in SaaS or 7+ years in outbound marketing
  • Financial services background a plus
  • Cross-functional collaboration
  • Customer-centric mindset
  • Action-oriented and data-driven
  • BA required

Responsibilities

  • Define strategy for customer marketing across channels for Fund Admin business
  • Drive upsell for SPV, Fund Tax, Portfolio Insights, Valuations, and future add-on products
  • Collaborate across departments for impactful and timely campaigns
  • Lead in generating demand from customer-focused product launches
  • Prioritize customer experience within campaign strategy
  • Manage business metrics for expansion, churn, and contraction
  • Partner with Customer Success and Sales teams on retention motions
  • Work with growth and product team on in-app journeys
  • Be a key member of planning and prioritization team

Benefits

  • Market competitive salary
  • Equity for full-time roles
  • Exceptional benefits
  • Commissions plans for applicable roles
To read the complete job description, please click on the ‘Apply’ button

Our mission is to unlock the power of equity ownership for more people in more places.

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$114,750/yr - $135,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
May 1, 2024

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