Campaign Operations Manager

THE CARWOW GROUP

Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer.

What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. 

In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.

WHY JOIN US?

We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans!

As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers.

Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!).

Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! 

THE ROLE

This role sits within the OEM & Media team. We’re looking for Technical Ad Ops Manager

WHAT YOU’LL DO

• Managing a portfolio of campaigns and helping to resolve any operational and technical issues that arise across the Carwow Group Network. 
• Support the ad serving needs of different teams in our 3 markets.
• You will debug Ad code and software integrations where required such as our DMP, CDP or programmatic partners with both internal and external development teams.
• Become the ‘go-to’ person in the digital business for Ad serving technology-related questions or trouble shooting including creative debugging for delivery.
• Help lead the technical implementation and help drive the correct usage of our key commercial technical products across our Ad stack
• Support the Campaign Operations team where relevant to aid in the delivery and success of all campaigns
• Work alongside the relevant product management specialists to help deliver prioritised improvements to our commercial delivery function
• Identify commercial opportunities for future development based on the current and future media landscape
• Prioritise development items that maximise business value
• Aid in the technical review of any supplier selection process across our commercial product stack
• Understand the current commercial landscape across media by working with peers and suppliers.
• Help train and knowledge share across the department
• Monitor and troubleshoot various ad related issues.
• Maintain documentation of integrations and technical run books.
• Address any inefficiencies in our platforms.
• Working with Analyst/Developers to ensure data capture is accurate.
• Partner with development/product teams to implement new technologies and codebase updates.
• Manage relationships with multiple ad tech vendors used for campaign delivery and analytics
• Gathering industry information and consistently being on top of digital operational updates and specifications for company developments
• Where required, you will assess, test and integrate new Ad serving technologies into our Ad stack 

WHAT YOU’LL NEED

• Knowledge of ad serving technologies and systems in particular GAM
• Someone who has 5+ years of ad operations experience with a strong technical and setup background, publisher experience preferred 
• Someone who is highly organised with excellent attention to detail
• Excellent and confident interpersonal skills to persuade negotiate and establish good working relationships with colleagues and clients/agencies
• Understanding of GDPR and the impact of decisions 
• Experience in product development working practices with agile methodologies.
• Experience of application &  technical system integration working with both internal and external partners
• Strong communication & interpersonal skills
• Ability to work well in a cross functional environment with multiple stakeholders
• Excellent data analysis, presentation, written and verbal communication skills
• Attention to detail in documentation and communication
• Ability to handle multiple projects simultaneously and meet variable deadlines
• Ability to work autonomously and define own workload
• Experience in the media industry or online advertising environment.
• An Interest and experience with debugging toolsProven problem-solving skills.

INTERVIEW PROCESS 

• Step 1: Talent Screen with Recruiter
• Step 2: Get to know the hiring manager
• Step 3: Case Study Presentation
• Step 4: Values Interview

WHAT’S IN IT FOR YOU

• Hybrid working
• Competitive salary to fund that dream holiday to Bali
• Matched pension contributions for a peaceful retirement
• Share options - when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
• Life Assurance for (even more) peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Enhanced holiday package, plus Bank Holidays 
• 28 days annual leave
• 1 day for your wedding
• 1 day off when you move house - because moving is hard enough without work!
• For your third year anniversary, get 30 days of annual leave per year
• For your tenth year anniversary, get 35 days of annual leave per year 
• Option to buy 3 extra days of holiday per year  
• Work from abroad for a month
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• Bubble childcare support and discounted nanny fees for little ones
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you’ve been talking about
• Generous learning and development budget to help you master your craft
• Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.