Patient Financial Advisor ED - Credit Department

Patient Financial Advisor (Per Diem) ED - Credit DepartmentWho You Are:Catholic Medical Center is seeking a detail-oriented and empathetic professional with experience in patient collections and a strong ability to engage in financial discussions. You thrive in fast-paced environments and are skilled at handling sensitive patient information with care. Your communication skills and proactive approach to resolving financial concerns make you a valuable resource in the Emergency Department.What You'll Do:• Verify patient addresses and insurance eligibility using electronic verification systems during Emergency Department registrations.• Collect appropriate fees, including copayments, from patients or their representatives at the point of discharge (via check, cash, or credit card).• Discuss financial options with patients who have no insurance coverage.• Maintain a daily activity log to track all patient interactions.• Assist in screening patients for Medicaid or charitable care assistance as necessary.What You'll Bring:• High school diploma or equivalent.• Minimum of one year of collection experience, preferably in a healthcare setting.• Ability to handle sensitive financial discussions professionally and empathetically.• Bilingual skills preferred but not required.Who we are:Catholic Medical Center ("CMC") is a nonprofit, regional health system committed to delivering the highest quality and most advanced healthcare to patients across New Hampshire. CMC is the home of the nationally-renowned New England Heart & Vascular Institute, rated among the top cardiovascular programs in the country. We are driven by our mission to offer health, healing, and hope to every individual who seeks our care, and we live by our values of Respect, Integrity, Compassion, and Commitment. CMC is proud to be named to the Forbes list of America's Best-in-State Employers for two consecutive years. This prestigious award is presented by Forbes and Statista, Inc., and is based on 2.1 million employer recommendations from employees working for companies with more than 500 employees in the United States. With our award-winning clinical programs, primary care network and dedication to community, CMC is fostering a healthier New Hampshire, every day.Catholic Medical Center is an equal opportunity employer and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.