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Senior Manager Group Operational Risk Design

See yourself in our team 

Risk Management is responsible for developing and deploying the risk frameworks that allow the Group to take conscious exposures to credit, market, operational, compliance and insurance risks within a Board-approved appetite. We achieve this by ensuring the Group has appropriate strategies, policies and frameworks in place to assess, manage and report on risks that may impact great customer outcomes.  

The Operational Risk Management Framework Design Centre of Excellence (“ORMF Design CoE”) team supports the Group’s vision through simplification, innovation and continuous improvement of the design of the Operational Risk Management Framework (ORMF). We support the business in its decision making and management of operational risk by providing operational risk standards and procedures, supporting guidance and designing risk tools (namely RiskInSite and ORMF specific DART Dashboards). We hold ourselves accountable for the design effectiveness of the ORMF to support each Business Profile Owner, Risk Owner, and Control Owner to achieve their strategic objectives.  

Do work that matters 

As the Senior Manager, you will report to the CoE Team Lead / Chapter Lead for ORMF Design. Your key responsibilities include:  

  • Assisting in the design, development and maintenance of an effective ORMF, and provide commercial, value-added advice on operational risk management to empower the Business to manage its operational risks effectively and efficiently. Identifying opportunities within the ORMF design for streamlining and productivity gains.

  • Actively partnering with the Business Unit and Support Unit operational risk teams to optimise operational risk management and drive a One Risk team approach under our operating model. 

  • Facilitating end-to-end accountability for operational risk from framework setting to deployment across the Group, through a deep understanding of business unit strategies and priorities. 

  • Driving effective communication for ORMF changes employing a multi-channel approach tailored to a wide-ranging audience. 

  • Building and maintaining strong and productive relationships across the Business, Operational Risk and Compliance communities. 

  • Working closely with the CoE Oversight and CoE Risk Steward teams and the broader Enterprise Risk function and contributing to team and community objectives. 

Your skills & experience 

  • Deep functional understanding of operational risk frameworks and how they impact an organisation, preferably in the banking and finance sector. 

  • Demonstrated success (minimum 7 years experience) in one or more of Line 1, Line 2 or Line 3 roles.  

  • Experience in designing and implementing an ORMF including risk tooling highly regarded. 

  • Strong understanding of the banking regulatory environment, including APRA prudential standards, ASIC regulation, and other key domestic and global regulation. 

  • Independent thoughts and ideas for design improvement of the ORMF. 

  • Strong relationship management and stakeholder engagement skills, including experience in dealing with senior management. 

  • Demonstrated experience in delivering large scale initiatives/projects involving broad stakeholder groups. 

  • Strong consulting and presentation skills and ability to provide strategic, commercial advice. 

  • Proven personal and interpersonal effectiveness in challenging, high-pressure environments. 

  • Strong conflict resolution and negotiation skills. 

  • Emotional resilience and an ability to receive feedback and constructive criticism in a non-defensive manner. 

  • Excellent verbal and written communication skills. 

  • Proven ability to prioritise, schedule and meet challenging deadlines. 

  • Degree in a financial, business, or risk management discipline. 

  • Post-graduate qualifications in financial, business, or risk management discipline (e.g. Chartered Accountant, Compliance, Legal, MBA etc.) preferred. 

If you have the right skills and experience, we’re looking for, please apply today! 

Working at CommBank

At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 09/04/2025

Average salary estimate

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What You Should Know About Senior Manager Group Operational Risk Design, CBA

At CommBank, we are looking for a passionate and experienced Senior Manager Group Operational Risk Design to join our innovative Risk Management team in Sydney. In this vital role, you will play a crucial part in developing and implementing operational risk frameworks, ensuring our group remains aware of its exposure to various operational challenges while achieving outstanding customer outcomes. You'll assist in the design and maintenance of our Operational Risk Management Framework (ORMF), providing commercial and value-driven advice to empower our business units in managing their operational risks more efficiently. Your expertise in the banking and finance sector will be invaluable as you identify opportunities for streamlining and productivity gains within the ORMF design. Collaborating closely with Operational Risk teams across multiple units, you will foster a cohesive 'One Risk' approach and drive effective communication of ORMF changes. Building strong relationships and engaging with stakeholders at all levels are key aspects of this role, as you facilitate accountability for operational risk across the group. If you possess a deep understanding of operational risk frameworks and can navigate the complexities of the banking regulatory environment, we want to hear from you! With your strong consulting skills and ability to deliver large scale initiatives in high-pressure environments, you'll be an essential asset to our team. Reach out today to explore how your skills align with our mission at CommBank!

Frequently Asked Questions (FAQs) for Senior Manager Group Operational Risk Design Role at CBA
What are the main responsibilities of a Senior Manager Group Operational Risk Design at CommBank?

As the Senior Manager Group Operational Risk Design at CommBank, you will be responsible for the design, development, and maintenance of our Operational Risk Management Framework (ORMF). This includes providing valuable advice on operational risk management, optimizing operational risk processes, and facilitating accountability from framework setting to deployment across the group. Additionally, you'll build strong relationships with key stakeholders to effectively communicate changes in the ORMF.

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What qualifications do I need to become a Senior Manager Group Operational Risk Design at CommBank?

To qualify for the Senior Manager Group Operational Risk Design position at CommBank, you should have a degree in a financial, business, or risk management discipline, along with post-graduate qualifications preferred, such as a Chartered Accountant or MBA. A minimum of 7 years of experience in operational risk roles within the banking or finance sector is also essential, particularly in designing and implementing risk frameworks.

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How does CommBank support work-life balance for the Senior Manager Group Operational Risk Design?

CommBank values the well-being of its employees, offering flexible work arrangements to maintain a healthy work-life balance. As a Senior Manager Group Operational Risk Design, you can expect options such as adjusted start and finish times, part-time arrangements, and job-sharing opportunities to find an arrangement that suits your lifestyle while still achieving professional goals.

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What makes CommBank a great place to work for a Senior Manager Group Operational Risk Design?

CommBank is dedicated to fostering a supportive and innovative environment for its employees. As a Senior Manager Group Operational Risk Design, you will be part of an engaged team committed to excellence and collaboration. The opportunity to work on compelling strategic initiatives, coupled with the firm's commitment to professional development and continuous improvement, makes CommBank an exciting place to advance your career.

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What skills are essential for the Senior Manager Group Operational Risk Design position at CommBank?

Key skills for the Senior Manager Group Operational Risk Design role at CommBank include a deep understanding of operational risk frameworks, excellent relationship management and stakeholder engagement abilities, as well as strong presentation and consulting skills. Additionally, the capability to work under pressure, navigate the banking regulatory landscape, and effectively communicate changes to diverse audiences are crucial for success in this role.

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Common Interview Questions for Senior Manager Group Operational Risk Design
How have you previously contributed to the design of an Operational Risk Management Framework?

When answering this question, be specific about your previous roles in designing ORMF. Discuss your methodologies, the teams you collaborated with, and any tools or processes you implemented to enhance operational risk management. Be sure to highlight measurable outcomes and how your contribution directly impacted the organization.

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Can you describe a time when you identified a significant risk and how you managed it?

Provide an example where you recognized a noteworthy risk within an organization, detailing the steps you took to assess, mitigate, or communicate this risk effectively. Share the outcomes of your actions and how they contributed to improved risk management practices.

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What strategies do you implement to build strong relationships with stakeholders?

In your response, emphasize your communication skills and approaches you use to engage stakeholders at all levels. Discuss how you ensure clarity, listen actively, and adapt your communication style to suit different audiences, fostering trust and collaboration.

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How do you prioritize tasks and projects in high-pressure environments?

Discuss your organizational strategies, such as using project management tools or prioritization frameworks. Share examples of how you’ve successfully met tight deadlines and ensured quality deliverables despite challenges.

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What regulatory challenges have you faced, and how did you overcome them?

Detail specific regulatory challenges relevant to operational risk management you encountered. Talk about how your understanding of APRA prudential standards or ASIC regulations helped you devise strategies to navigate and comply successfully.

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How do you keep abreast of the latest developments in operational risk management?

Discuss any industry publications you follow, professional groups you’re part of, or courses you undertake. Communicate your commitment to continuous learning and how you apply new insights to your role effectively.

Join Rise to see the full answer
Can you give an example of a large-scale initiative you managed? What was the outcome?

Provide an overview of a significant project you led, detailing your role, the objectives you were aiming to achieve, the team composition, and the overall results. Highlight your contributions and any recognition received for your work.

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What tools and technologies are you familiar with that aid in operational risk management?

Discuss any relevant software or risk management tools you've used, such as RiskInSite or ORMF specific DART Dashboards. Explain how you leveraged these tools to enhance risk management effectively.

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How do you handle feedback and criticism regarding your designs or strategies?

Share your perspective on feedback as a tool for improvement, highlighting your ability to remain open-minded. Provide examples of times you’ve implemented feedback and the positive results it produced.

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What do you believe is the most important aspect of a successful Operational Risk Management Framework?

articulate that a successful ORMF requires clear guidelines, stakeholder engagement, and adaptability to evolving risks. Discuss how your approach helps create a robust framework that meets these criteria.

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DATE POSTED
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