IFM Program Director

IFM Program DirectorJob ID177781Posted26-Aug-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestConstruction, Design, Facilities Management, Project ManagementLocation(s)Atlanta - Georgia - United States of America, Charlotte - North Carolina - United States of America, Chicago - Illinois - United States of America, Dallas - Texas - United States of America, Des Moines - Iowa - United States of America, Houston - Texas - United States of America, Indianapolis - Indiana - United States of America, Kansas City - Kansas - United States of America, Kansas City - Missouri - United States of America, Minneapolis - Minnesota - United States of America, Phoenix - Arizona - United States of AmericaAbout the RoleThe purpose of the IFM Program Director is to leadthe management of teams who are responsible for the delivery of the new Integrated Facilities Management (IFM) Data Standards. The ideal candidate will be detail-oriented, data intuitive, and have excellent communication skills which will be leveraged to present data analytical reports in an accurate and influential manner.What You’ll Do• Monitor the progress of Global Workplace Solutions accounts on their journey to enhance their Asset and Work Order data quality.• Coordinate and manage several cross-functional teams. Establish schedules, assign tasks, and cross-train staff.• Lead data governance initiative for a new standard of data required for facilities management teams and serve as a point of contact for clients.• Interact and collaborate with various account and sector leadership teams to keep data-driven quarterly and annual reports on target and with a desired level of data reliability and accuracy.• Facilitate quarterly and annual data analytic asset and work order reports by leveraging company software such as Tableau, Microsoft Excel, PowerBi, SmartSheet, and Microsoft PowerPoint.• Deliver results of the data analytical reports to sector and account leaders through PowerPoint presentations and timely scheduled meetings.• Report the status of individual accounts and sectors to senior leadership.• Oversee this cross-functional project and associated teams from end to end. Ensure all functions remain on schedule, issues get resolved, and the program is completed successfully.• Manage internal relationships in support of the program.• Apply a robust knowledge of multiple disciplines, the business, and key drivers that impact departmental and cross-functional performance. Including but not limited to CMMS, IFM Work Order Data, Asset Data, Dashboard Reporting, and an overall strategic view of the IFM business.• Lead by example and model behaviors consistent with CBRE RISE values.Persuade managers and other colleagues to act while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.• Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.• Significantly improves and changes existing methods, processes, and standards within job discipline.What You’ll Need• Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.• Leadership skills to set, manage, and achieve targets with a direct impact on multiple departments' results within a function.• In-depth knowledge of Microsoft Office products.Examples include Word, Excel, PowerPoint, and a functional knowledge of Tableau dashboard reporting, PowerBi, and SmartSheet.• Expert organizational skills and an advanced inquisitive mindset.Why CBRE?We lead by example, guided by the needs of the cities we inhabit, the communities we build and the world we live in.CBRE offers excellent and comprehensive benefits including Health Insurance, 401(K), Dental, Vision, Life insurance, and more!Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)