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Process Improvement Senior ManagerJob ID180741Posted20-Aug-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestConstruction, Project ManagementLocation(s)Remote - US - Remote - US - United States of AmericaAbout The Role:Strategically manage internal and external client relationships while ensuring successful completion of projects led by a Process Improvement team. Provides oversight, direction, and guidance on highly visible and complex process improvement initiatives.What You'll Do:• Supervise the work and entire scope of business processes and teams responsible for process improvement initiatives. Establish performance objectives for department staff and audit and report on accomplishments.• Maintain the roadmap for department on future process improvement opportunities, and gain approval to allocate resources and budget appropriately. Inclusive of creating/reviewing new Scope of Work and adhering to compliance with the Master Service Agreement.• Build and foster strong working relationships with Leadership Teams across various locations. Act as an advocate for services and contribute to the teams' success.• Handle issues and expectations across a broad range of abilities and departments.• Connect with key business partners and senior leadership on project updates and important issues.• Create a risk management/mitigation plan, including the Disaster Recovery and Business Continuity plans.• Ensure projects are completed within a given timeframe and budget and set the department's goals.• Manage the planning, organization, and controls for a major functional area or department. May lead a mix of direct and matrix reports.• Approve subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommend same for direct reports to next level management for review and approval.• Assess appropriate staffing levels and report on utilization and deployment of human resources. Lead and support staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Lead the team by example and model behaviors that are consistent with the company's values.What You'll Need:• Bachelor's degree (BA/BS) required plus a minimum of eight years experience with process improvement, project management or other related experience. Prior supervisory experience required.• Superior knowledge of computer software and hardware (i.e. Microsoft Office Suite Products).• Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and is responsible for department budget.• Ability to solve detailed problems and deal with a variety of options in crucial situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.• Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve results. Develops, recommends, and implements functional operational programs and procedures. Responsible for setting project, department and/or division goals. Errors in judgment may cause long-term impact to line of business and/or overall company.• To perform this job successfully, an individual will need to handle the expected duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Why CBRE?• When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry.• Our culture is built on our RISE (https://www.cbre.com/about-us/culture-and-history) values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive.• Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity!CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $120,000 annually and the maximum salary for this position is $145,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. The application window is anticipated to close on October 24, 2024 and may be extended as needed. Or to express interest in similar roles, visit CBRE.com/careers.Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)