Program Manager III - Community Impact

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At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Location

Vero Beach

Facility

CC Indian River

Department

Job Code

000336

Shift

Day/Evening/Night/Weekend

Schedule

8:30am-5:00pm

Job Summary

Job Details

Join our team at Cleveland Clinic Indian River Hospital and experience world-class patient care at its best. Located in sunny Florida’s Treasure Coast, Indian River Hospital is committed to providing optimal family- and community-focused services. Here, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.

As Program Manager III, you will support and ensure the efficient functioning of the Community Impact Program. You will lead process improvement initiatives, organize various activities, enhance company efficiencies, establish long-term goals for projects and develop project budgets. Serving as a leader, you will collaborate closely with the Director to oversee all facets of the Community Health Needs Assessment (CHNA), instill team motivation and achieve goals. In this position, you may be exposed to high-stress situations, so the ability to remain level headed and empathetic is essential. Ultimately, your efforts will enhance the Cleveland Clinic and make a lasting difference in the community.

A caregiver in this position works varying shifts from 8:00AM – 5:00PM, with local travel requirements.

A caregiver who excels in this role will:

Manage the implementation and maintenance of designated programs.
Plan, develop and maintain systems and procedures.
Act as liaison between the department and outside communities.
Serve a coach and mentor for other positions in the department.
Assist with the budgetary process.
Manage, develop, implement and maintain operational systems and activities.
Manage multiple priorities and projects with competing deadlines.
Review and monitor adherence to Human Resources policies and corporate compliance procedures.

Minimum qualifications for the ideal future caregiver include:

Bachelor’s Degree in Healthcare Management or a related field and five years of related experience OR Master’s Degree and four years of experience
Knowledge of statistical and financial analysis, primary research and business plan development
Demonstrated team, leadership, organizational, financial management and problem-solving abilities
Strong presentation, communication and training skills

Preferred qualifications for the ideal future caregiver include:

Master’s Degree
Marketing/Community Outreach experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Personal Protective Equipment:

Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Average salary estimate

$75000 / YEARLY (est.)

min

max

$65000K

$85000K

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What You Should Know About Program Manager III - Community Impact, CCF

At Cleveland Clinic Indian River, we are on the lookout for a passionate Program Manager III - Community Impact who is ready to make a meaningful difference in our community. Located in the charming Vero Beach, Florida, you’ll have the opportunity to support our Community Impact Program while working in a collaborative and innovative environment. This role is vital for ensuring the efficient operation of our community-focused services, where every interaction can change lives. As the Program Manager III, you will lead various process improvement initiatives, manage project budgets, and collaborate closely with the Director to supervise the Community Health Needs Assessment (CHNA). Your role requires outstanding leadership and communication skills since you’ll be mentoring others and acting as a liaison between our department and the outside communities. We value individuals who can handle high-stress situations with empathy and grace, as you’ll be managing multiple projects with competing timelines. A Bachelor's degree in Healthcare Management or a related field is required, alongside relevant experience, but for those with a Master's degree, even four years of experience is suitable. Candidates with marketing or community outreach experience are preferred, as this can greatly enhance our outreach efforts. Your contributions to this role will not only further personally and professionally, but they will also align with the Cleveland Clinic’s mission to provide outstanding healthcare services. Together, we can honor our commitment to excellence and transform patient experiences daily.

Frequently Asked Questions (FAQs) for Program Manager III - Community Impact Role at CCF

What are the main responsibilities of the Program Manager III - Community Impact at Cleveland Clinic?

The Program Manager III - Community Impact at Cleveland Clinic primarily focuses on overseeing the Community Impact Program's efficiency. This includes leading process improvement initiatives, managing project budgets, organizing activities, and collaborating on the Community Health Needs Assessment. Additionally, this role involves acting as a mentor to fellow staff, enhancing operational systems, and ensuring compliance with HR policies. Overall, it’s about making a positive impact in the community through efficient and compassionate management.