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RN Care Coordinator - Neurology/Neuromuscular

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

RN Care Coordinator - Neurology/Neuromuscular

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Neurology-Neurological Institute

                      

Job Code

T99128

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

Cleveland Clinic Care Coordinators have been very successful in helping patients manage their own care. In this role, your dedication and commitment can decrease Emergency Department visits, observation status, inpatient stays and hospital readmission. This position offers a unique opportunity to enhance the Cleveland Clinic experience within the Neurology/Neuromuscular Department and leave a lasting impression on patients, their families and the community. 

A caregiver in this position works a hybrid schedule from 8:00AM - 5:00PM.

A caregiver who excels in this role will:  

  • Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes. 
  • Provide care and disease management coordination.  
  • Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach.  
  • Conduct comprehensive clinical assessments that include disease/age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient.  
  • Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care.  
  • Serve as a liaison and advocate for patients and families.  
  • Assist in managing transitions of care across care settings, ensuring optimal communication and planning.  
  • Identify barriers, facilitate solutions, and connect others to community resources.  

Minimum qualifications for the ideal future caregiver include:  

  • Graduate from an accredited school of Professional Nursing 
  • Current state licensure as a Registered Nurse (RN) 
  • Basic Life Support (BLS) Certification through the American Heart Association (AHA) 
  • Three to five years of nursing experience
  • Bachelor’s of Science in Nursing (BSN) within three years of hire 

Preferred qualifications for the ideal future caregiver include: 

  • Specialty certification 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

  

Physical Requirements:

  • Requires full range of motion, manual and finger dexterity and eye-hand coordination.
  • Requires corrected hearing and vision to normal range.
  • May requires some exposure to communicable diseases or bodily fluids.
  • Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About RN Care Coordinator - Neurology/Neuromuscular, CCF

At Cleveland Clinic, we are dedicated to pioneering a brighter future in healthcare, and as an RN Care Coordinator in our Neurology/Neuromuscular department, you’ll play a pivotal role in that mission. Located at our Main Campus, you’ll join a team that is not only passionate but also committed to enhancing the patient experience each day. In this position, you’ll work closely with high-risk patients, developing care strategies that reduce emergency room visits and ensure seamless transitions across care settings. Your expertise will shine as you conduct comprehensive assessments, coordinate disease management, and serve as a compassionate advocate for both patients and their families. With a hybrid schedule from 8:00 AM to 5:00 PM, you will enjoy a collaborative environment where every day brings a new opportunity to help, heal, and make a difference. We are looking for someone who thrives on teamwork and can creatively overcome challenges to connect patients to essential resources. If you have a BSN or the commitment to earn one, and several years of nursing experience under your belt, your passion for patient care will find a fulfilling home at Cleveland Clinic. This role is perfect for someone who wants to leave a lasting impact in the neurology field while enjoying the support and esteemed amenities provided by one of the world's leading healthcare organizations.

Frequently Asked Questions (FAQs) for RN Care Coordinator - Neurology/Neuromuscular Role at CCF
What are the responsibilities of an RN Care Coordinator in Neurology at Cleveland Clinic?

As an RN Care Coordinator in the Neurology department at Cleveland Clinic, your primary responsibilities will include collaborating with a multidisciplinary team to develop care plans for high-risk patients, conducting comprehensive assessments, and managing patient education and coaching regarding their care. You'll also facilitate communication among care providers and serve as a dedicated advocate for patients and families.

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What qualifications are required to become an RN Care Coordinator at Cleveland Clinic?

To be an ideal candidate for the RN Care Coordinator role in Neurology at Cleveland Clinic, you must graduate from an accredited nursing program, hold a current RN license, and possess a Basic Life Support (BLS) certification. Additionally, three to five years of nursing experience is essential, along with a Bachelor's of Science in Nursing (BSN) to be attained within three years of hire.

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How does the RN Care Coordinator role impact patient care at Cleveland Clinic?

The RN Care Coordinator role is crucial in enhancing the patient experience at Cleveland Clinic. By providing personalized care management, conducting assessments, and ensuring effective communication among healthcare providers, you help reduce emergency visits and hospital readmissions, significantly improving patient outcomes and overall satisfaction.

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What is the work schedule for RN Care Coordinators at Cleveland Clinic?

RN Care Coordinators at Cleveland Clinic work a hybrid schedule, typically from 8:00 AM to 5:00 PM. This allows for both in-person interactions and flexibility, making it easier to connect with patients and coordinate care effectively across various settings.

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What opportunities for professional development are available for RN Care Coordinators at Cleveland Clinic?

Cleveland Clinic places a strong emphasis on professional development for all its caregivers, including RN Care Coordinators. You will have access to continuing education programs, mentorship opportunities, and the chance to pursue specialty certifications, which can enhance your skills and advance your career within this esteemed healthcare environment.

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Common Interview Questions for RN Care Coordinator - Neurology/Neuromuscular
How do you prioritize care for high-risk patients in your role as an RN Care Coordinator?

In prioritizing care for high-risk patients, I use a systematic approach that includes comprehensive assessments to identify the most pressing needs. Collaborating with the care team, I ensure that interventions are tailored specifically for each patient's unique circumstances, emphasizing communication and follow-ups to monitor progress effectively.

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Can you describe a time when you improved a patient's compliance with their care plan?

I once worked with a patient struggling to adhere to their medication schedule. By building a trusting relationship, I was able to educate them about the importance of their treatment, customize reminders, and schedule regular check-ins, which ultimately led to improved adherence and better health outcomes.

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What strategies do you use to ensure effective communication with multidisciplinary teams?

To ensure effective communication with multidisciplinary teams, I prioritize clarity and consistency. I regularly attend team meetings, utilize shared digital platforms for updates, and establish clear points of contact for each patient's care to ensure everyone remains on the same page throughout the treatment process.

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How do you handle barriers that patients face in accessing their care?

When I identify barriers to care, I approach each situation with empathy and problem-solving. I take time to discuss these challenges with patients, exploring community resources, transportation options, and financial assistance programs while advocating for their needs to ensure they receive the necessary care.

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What role does patient education play in your daily tasks as an RN Care Coordinator?

Patient education is integral to my role as an RN Care Coordinator. I ensure that patients understand their diagnoses, treatment options, and care plans. This not only enables them to make informed decisions but also empowers them to engage actively in their health journey, enhancing compliance and satisfaction.

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How do you conduct comprehensive assessments for your patients?

Comprehensive assessments include gathering medical history, understanding social and emotional factors, and addressing behavioral health needs. I conduct thorough interviews with patients and their families, collaborate with other healthcare professionals, and utilize assessment tools to gather relevant information for a holistic approach.

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Why is it important to establish trust with patients in your role?

Establishing trust is vital because it fosters open communication, encourages patients to share their concerns, and feels comfortable discussing their health challenges. Trust enhances the patient-coordinator relationship, leading to better compliance, improved outcomes, and greater satisfaction with the care provided.

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How do you adapt your care coordination strategies for different patient populations?

I adapt my strategies by considering the unique cultural, social, and medical backgrounds of each patient population. This involves tailoring communication styles, education materials, and interventions to meet the diverse needs of patients, ensuring that every individual feels respected and valued throughout their care.

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Can you give an example of how you managed a successful transition of care for a patient?

One successful transition involved a patient transferring from inpatient care to outpatient follow-up. I coordinated closely with the healthcare team to ensure a smooth discharge, provided the patient with clear instructions for follow-up visits, and scheduled a home care nurse to assess the patient in their own environment, which led to a seamless adjustment.

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What motivates you in your role as an RN Care Coordinator?

My motivation comes from knowing that I play a key role in improving the lives of patients and their families. The ability to make a tangible difference in their healthcare journey, combined with the support from my team and the Cleveland Clinic's values, drives my passion for providing coordinated, compassionate care.

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Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
MATCH
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 8, 2025

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