Business Intelligence Analyst

Title: Business Intelligence Analyst

Location: New York/Chicago/Remote

Reports to: Vice President, Business Intelligence

Department: Business Intelligence

Type: Full Time

This position is not eligible for employer visa sponsorship.

ABOUT CCS FUNDRAISING

CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. For seven decades, CCS has empowered many of the world’s greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact.

CCS provides tailored support to more than 400 nonprofit organizations annually. Headquartered in New York, the firm has over 500 professionals and 17 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.

JOB SUMMARY

We are seeking a skilled professional to join our Business Intelligence team as a Business Analyst. This role will serve as the BI link between our Marketing and Business Intelligence departments, driving data-driven decision-making and enhancing our customer journey analytics.

KEY RESPONSIBILITIES

Marketing Data, Systems, & Activity Analysis

Collaborate with Marketing to identify and define goals for data analysis projects and supporting KPIs
Ensure alignment between marketing needs and BI capabilities in platform utilization
Conduct regular analysis on marketing initiative activity, providing analysis and strategic takeaways to Marketing leadership
Develop and maintain interactive dashboards that provide actionable insights into the effectiveness of marketing campaigns and initiatives
Facilitate effective communication and knowledge transfer between departments

Customer Journey Data Design, Analytics, & Reporting
- Work closely with BI Analysts to develop and maintain comprehensive Customer Journey Analytics dashboards
- Collaborate with the VP, Business Intelligence to update and expand data dictionaries for all data sources, ensuring consistency and clarity in data definitions across the organization through direct training and firm-wide relationship management
- Interpret data to provide actionable insights for enhanced marketing and business development strategies, including:
  - Report development
  - New workflow design and firm-wide implementation
  - Team-level dashboarding

Overall System Strategy Design & Collaboration

- As the Business Intelligence department continues to evaluate systems and enhance data governance across all systems, serve as the advocate for marketing analytics
- Ensure that the needs for data quality, strategy, completeness, and accessibility are fully considered and integrated into the overall system design and refinement processes
- Stay updated on industry trends in marketing analytics
- Propose and implement process improvements to enhance efficiency and effectiveness

NECESSARY SKILLS INCLUDE:

The ideal candidate combines an analytical mindset with strength in data visualization. Additional requirements:

Bachelor’s degree in business intelligence, analytics, marketing analytics, or related field
Previous experience as a Business Analyst or related function
Experience with a nonprofit development office desired
Knowledge of data collection, data management, analysis, and reporting best practices
Ability to multi-task in a fast-paced work environment
Passion for philanthropy and serving the nonprofit sector
Experience with Power BI or similar required
Experience with HubSpot preferred
Knowledge of SQL preferred

CCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.

CCS Fundraising Glassdoor Company Review

3.7

CCS Fundraising DE&I Review

No rating

CEO of CCS Fundraising

Jon Kane

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By CCS Fundraising

We believe planning often includes an in-depth evaluation of the strengths and weaknesses of the case for fundraising, the leadership, and the financial potential of donors. We believe that a fundraising campaign is a people-oriented process. W...

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FUNDING

Nonprofit

DEPARTMENTS

Consulting

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Civic & Social Services

TEAM SIZE