CData Virtuality is a leading data virtualization software provider seeking a Software Support Engineer to enhance customer experience and support optimal operation of our software.
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Skills
Strong communication skills
Proficiency in SQL
Understanding of database technology
Experience in software support
Responsibilities
Handle customer inquiries through in-product Intercom
Provide first-level support to EU and US customers
Utilize monitoring systems to identify and address incidents
Set up, configure, and manage cloud environments
Education
Bachelor's degree in Computer Science or related field
Benefits
Flexible working hours
Paid vacation days
Competitive salary
Opportunity to work with cutting-edge technologies
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