Job details

Online Sales Counselor

*Utah Real Estate License required*

What You'll Do:

The Online Sales Counselors support sales and marketing initiatives by responding, qualifying, and managing eLeads, internet traffic, email, text, and phone information requests.

Your Key Responsibilities Include:

Provide same day, immediate email/phone response to all eLeads from Century Communities website and 3^rdparty sources
Respond quickly to “Live Chat” inquiries and convert to on-site appointments
Qualify eLeads and follow up multiple times with online prospects until an appointment is made to meet with an on-site Salesperson
Send out marketing collateral to eLeads
Maintain a database of eLeads through CRM
Maintain a toll-free number and voicemail for eLeads
Assist prospect in selecting the best Century community for prospective homebuyers
Conduct and manage ongoing email campaigns, newsletters, and online community launches
Provide reporting of eLead activity and sales conversion
Monitor website data on the company website and 3^rdparty websites
Provide reporting, conversion rates, aggregate data and make recommendations based on results to improve the online customer experience
Provides consistent follow-up with all leads received at the 3, 7, 14, 21 and 28-day milestones
Perform and maintain competitive email marketing and website market research
Other projects as assigned

What You Have:

Enjoys sales and marketing activities. High energy, positive, can-do attitude
High School diploma or equivalent required, Bachelor's Degree preferred, in marketing or related business field
Two years+ of sales/marketing experience. Real estate marketing or homebuilding industry experience is preferred
Advanced internet, email, and sales contact CRM experience
Proficient at overcoming various sales objectives and concerns
Strong computer skills including Microsoft Office, Excel, Outlook and CRM management
Typing 45 WPM+
Detail oriented, outstanding follow-up skills, customer focused
Excellent email writing and telephone communication skills
Solid organizational, planning, and managing skills
Must be able to work in an unstructured environment and quickly tackle ad-hoc projects with minimal supervision
Prioritize time well, juggle several projects at once and experience working under deadlines

Your Education and Experience:

High school diploma or GED.
Utah Real Estate License required.

About Century Communities

Our mission of A Home For Every Dream® is only possible with the best talent in the industry. If that’s you—if you’re a self-starter, changemaker, and thoughtful collaborator ready to take your career to the next level—then apply today!

As one of the nation's largest homebuilders and an industry leader in online home sales, we strive to create thriving, enduring neighborhoods with lasting livability, with a focus on building sustainable, affordably priced homes for our customers while reducing our carbon footprint. For team members, our goal is to provide the resources, opportunities, and benefits to build successful and rewarding careers. We’re committed to fostering an environment of diversity, inclusivity, and respect, and building a culture dedicated to ethical business behavior and responsible corporate activity.

Century Communities Glassdoor Company Review

4.3

Century Communities DE&I Review

No rating

CEO of Century Communities

Dale Francescon and Robert Francescon

Approve of CEO

By Century Communities

Our mission of building, financing, and insuring A Home For Every Dream™ is only possible with the best talent in the industry. If that’s you—if you’re a self-starter, changemaker and thoughtful collaborator ready to take their career to the next ...

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FUNDING

Private

DEPARTMENTS

Sales & Business Development

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Construction

TEAM SIZE