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Business Analyst (Information Systems)

Position Description:

We are seeking a Business Analyst (Information Systems) to join our CGI team!

The preferred role for this position is near the client site in Salt Lake City, UT; however, for the right candidate remote will be considered.

You will support our Sales, Marketing, Support, Service, and Finance users within the framework of our SAP ERP ecosystem, with a focus on SAP SD (Sales and Distribution) as well as some topics touching SAP FI (Financial Accounting), SAP CO (Controlling), SAP MM (Materials Management), and SAP SCM (Supply Chain Management).

Responsible for managing incidents and minimizing the risk of business interruption.

Drive the continuous improvement of existing or new solutions and processes at each step of the solution development cycle (analysis, design, configuration, development, testing, implementation).

Requires good communication skills to interact with multiple teams and stakeholders, excellent analytical skills to provide problem-solving solutions, and a solid knowledge of relevant business processes and their integration with SAP systems.

Your future duties and responsibilities:

How you'll make an impact


Monitor Business systems and maintain data necessary for proper operation

Troubleshoot incidents and provide guidance to end-users

Identify and discuss improvement opportunities in business operations and processes

Translate business requirements to technical specifications

Design and build solutions by configuring the system and coordinating with cross-
functional and technical teams

Identify the business scenarios for testing and prepare the test scripts

Perform unit and integration testing

Support UAT/validation testing and get needed sign off from business key stakeholders

Prepare Production cutover plan and execute the cutover tasks

Deploy the solution into Production

Provide training documentation to key users

Ensure successful adoption of new software applications

Contribute to local and global projects

Build strong relationships with business partners

Perform other related duties as assigned

Required qualifications to be successful in this role:

What you'll bring


Minimum 5 years of relevant Business Analyst experience with specific business domain as defined by role required

BS degree in Computer Science, IS, IT or related field and/or equivalent experience

Strong knowledge of SAP modules: SAP Sales and Distribution - required, SAP Supply Chain Management - preferred; SAP Financial Accounting, SAP Controlling, SAP Materials Management - desired

Ability to handle business and customer escalations and urgent production issues

Proactive approach to problem-solving

Ability to analyze support requests, business processes and data flows across a complex systems landscape

Successful contribution to global IS projects

Strong written and oral communication skills

Strong organization skills

Ability to prioritize tasks and meet deadlines

Continuous learning attitude



CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $78,400 - $137,100.
At CGI we call our professionals members to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGIs benefits include:
Competitive base salaries
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Generous holidays, vacation, and sick leave plans
Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

Skills:

  • Business Analysis
  • Integration testing
  • SAP Sales & Distribution
  • SAP FICO
  • SAP Materials Management
  • SAP SCM

What you can expect from us:

Together, as owners, lets turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because


You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.
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CEO of CGI
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George D. Schindler
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Average salary estimate

$107750 / YEARLY (est.)
min
max
$78400K
$137100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Analyst (Information Systems), CGI

Join our CGI team as a Business Analyst (Information Systems) and become a vital part of our operations! Located in beautiful Salt Lake City, UT, this role may offer remote flexibility for the exceptional candidate. You'll support our diverse teams—Sales, Marketing, Support, Service, and Finance—by leveraging your expertise within the SAP ERP ecosystem, specifically focusing on SAP SD (Sales and Distribution) while also touching on SAP FI, CO, MM, and SCM. Your key responsibilities will include managing incidents to minimize disruptions and driving continuous improvements in our solutions and processes throughout the entire development cycle. This isn't just about problem-solving; it's about collaborating with teams, translating business requirements into technical specs, and designing impactful solutions that enhance operational efficiency. You'll monitor business systems, troubleshoot incidents, and prepare comprehensive testing scenarios to ensure alignment with stakeholder needs. Strong communication skills are essential as you will be liaising with various teams, while your analytical competencies will allow you to identify opportunities for operations enhancement. If you have a proactive approach and a knack for analyzing complex systems, you will thrive in this collaborative environment. With a minimum of 5 years in business analysis and solid SAP knowledge, your abilities will directly contribute to CGI's goal of turning insights into actionable results. Join us, and let's create value together while shaping your career in a world-class technology firm!

Frequently Asked Questions (FAQs) for Business Analyst (Information Systems) Role at CGI
What are the primary responsibilities of a Business Analyst (Information Systems) at CGI?

As a Business Analyst (Information Systems) at CGI, your main responsibilities include supporting Sales, Marketing, Support, Service, and Finance users within the SAP ERP ecosystem, focusing on incident management, process improvement, and solution development. You'll also translate business needs into technical specifications, design solutions, and perform testing to ensure alignment with business requirements.

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What qualifications are required for the Business Analyst (Information Systems) position at CGI?

To be successful as a Business Analyst (Information Systems) at CGI, candidates should have a minimum of 5 years of relevant experience, a Bachelor’s degree in Computer Science, Information Systems, IT, or a related field. Familiarity with SAP modules, particularly SAP Sales and Distribution, is essential, along with strong analytical and communication skills.

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What skills are necessary for a Business Analyst (Information Systems) to succeed at CGI?

The most effective Business Analysts (Information Systems) at CGI possess strong communication skills for engaging with stakeholders, excellent analytical skills to navigate complex business processes, and a proactive approach to solving problems. Having in-depth knowledge of SAP modules like Sales and Distribution will significantly enhance your effectiveness in this role.

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Does the Business Analyst (Information Systems) role at CGI offer remote work options?

Yes, the Business Analyst (Information Systems) position at CGI primarily prefers candidates near the client site in Salt Lake City, UT; however, for the right individual, remote work arrangements can be considered, which adds flexibility to your working environment.

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What is the compensation range for the Business Analyst (Information Systems) role at CGI?

The compensation for the Business Analyst (Information Systems) role at CGI ranges from $78,400 to $137,100, tailored to various factors such as experience, skill set, and industry standards. This ensures our professionals are rewarded for their contributions and merit-based performance.

Join Rise to see the full answer
Common Interview Questions for Business Analyst (Information Systems)
What methodologies do you use for business analysis?

In your response, discuss specific methodologies you've employed such as Agile or Waterfall. Explain how you adapt your approach based on project requirements, highlighting your flexibility and understanding of different frameworks within the business analysis field.

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Can you describe your experience with SAP systems?

Share your hands-on experience with SAP, particularly in Sales and Distribution, and any other modules you’ve worked with. Provide examples of how you've leveraged these systems to drive business solutions, illustrating your practical knowledge and competencies.

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How do you handle prioritization of tasks when faced with multiple projects?

Discuss your strategies for prioritization, such as using a matrix or agile backlog management. Provide a concrete example of a time you successfully managed competing priorities without sacrificing quality or deadlines.

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What is your process for gathering requirements from stakeholders?

Describe your approach to requirement gathering, including techniques like interviews, surveys, and collaboration workshops. Emphasize your ability to build relationships with stakeholders to ensure comprehensive and clear requirement documentation.

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How do you approach testing a new system or solution?

Outline your testing process, which may involve unit, integration, and user acceptance testing. Discuss how you develop test scenarios and ensure thorough validation to meet business needs before rollout.

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Can you describe a challenging project you worked on and how you overcame obstacles?

Share a specific project where you encountered significant challenges, detailing the steps you took to overcome these issues. Highlight your problem-solving skills and ability to cooperate with diverse teams to find solutions.

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How do you measure the success of a project?

Discuss the key performance indicators (KPIs) you utilize to assess project success. Provide examples of projects where you effectively measured outcomes and how this data guided future improvements.

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What steps do you follow when conducting a business process analysis?

Outline the steps you take, including defining the scope, mapping current processes, gathering stakeholder input, identifying bottlenecks, and suggesting improvements. This shows your systematic approach to business analysis.

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How would you handle a situation where a stakeholder disagrees with your analysis?

Explain your strategy for addressing disagreements respectfully and professionally. Emphasize the importance of open communication, data-driven justifications, and willingness to listen to stakeholder concerns for finding common ground.

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Why do you want to work at CGI as a Business Analyst?

Share your excitement about CGI's culture and commitment to innovation. Discuss how the role aligns with your career goals and your enthusiasm for contributing to a company known for meaningful partnerships and high-impact solutions.

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DATE POSTED
April 8, 2025

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