Director, Business Operations

In this first-of-its-kind role, the Director of Business Operations will be responsible for a portfolio of key cross-functional programs and initiatives at Chainalysis. To start, these initiatives will be related to operationalizing and streamlining commercialization and GTM processes, including pricing, product launch, GTM expansion and will expand to other highly impactful cross-functional solutions (i.e., IPO and company readiness, international expansion, etc.).

An ideal candidate knows what it’s like to manage cross-company strategic initiatives in a high-growth B2B tech company, enjoys solving complex problems and driving results, and works effectively with executives and teams across the organization. They will have a significant impact on scaling the Chainalysis business and be highly visible at senior levels of the Company.

Responsibilities:

• Lead end-to-end management of strategic cross-company initiatives, orchestrating across Marketing, Sales, Finance, Revenue Operations, and Product/R&D Management

• Create alignment upwards and horizontally on strategy, goals/objectives and success metrics and establish a program structure that sets clear expectations and creates an operational rhythm biased towards deliverables

• Translate company and executive goals into clear and comprehensive project plans, including deliverables for teams across Chainalysis, and lead end-to-end design, execution and implementation 

• Build trusted relationships with internal and external stakeholders, including the Executive Leadership team, initiative leaders, and advisory and consultant groups

• Implement streamlined processes and best practices to bolster operational rigor and collaboration throughout the commercialization process

• Develop executive and cross-company communications, synthesizing complex information into compelling presentations designed to educate and empower leadership to drive strategic decisions

• Anticipate and proactively identify problems based on strong organizational awareness, coupled with a deep understanding of business priorities

Qualifications

• Bachelor’s Degree in Business or related field; Master’s in Business or Business Administration preferred

• 7-10 years of experience at a management consulting firm or high growth technology company

• Strong comprehension of critical SaaS operations (i.e. software delivery and go-to-market operations, commercialization)

• Experience in high-impact strategic initiatives at a high-growth tech company 

• Autonomous and self-motivated; able to build and execute independently or as part of a team; comfortable in bringing structure to ambiguity 

• Detailed oriented, systematic thinker, and thoughtful executor

• Ability to identify and act upon an opportunity or problem without explicit instruction

• Experience leading cross-functional teams by influence, without direct authority

• Demonstrated track record of working with and earning the trust and confidence of executives and leaders at high-growth tech companies

Note: While this is a remote-friendly role, candidates located in the Eastern or Central US Time Zones are preferred. #LI-Remote

About Chainalysis

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.

You belong here. 

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture. 

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.