Senior Business Systems Analyst

The Enterprise Architecture team is looking for a Business Analyst to help us define and align our projects. You will play a key role in bridging the gap between business needs and technical solutions on cross-company strategic initiatives. You’ll work closely within our  Business Technology, Data and Analytics Team as well as with stakeholders across Sales & Customer Success, Marketing, and Product to drive maturity through future-proof design. 

The ideal candidate will possess a blend of analytical prowess, business acumen, and strong communication skills to effectively collaborate with stakeholders. They will enjoy diving into complex problems and seeking to understand the risks and assumptions. 

In this role, you’ll: 

• Collaborate with stakeholders to gather and analyze business requirements and objectives for new projects or enhancements.

• Translate business requirements into clear and comprehensive terms to ensure alignment and understanding among all stakeholders.

• Gain a solid understanding of business issues and technical implications associated with business requirements.

• Assist in bridging the gap between business stakeholders and technical teams, ensuring that project goals and objectives are clearly understood and met.

• Analyze and document business processes, workflows, and systems to identify areas for improvement and optimization.

• Help to define the standards and processes from initial planning to delivery, including: Templates and guidelines for documenting requirements, documentation, cataloging risks and mitigation plans.

We’re looking for candidates who have: 

• Experience as a Business Analyst or similar role, preferably in the technology or financial services industry or at a SaaS company.

• Are detailed oriented, systematic thinkers, and thoughtful executors.

• Experience with business systems, integrations, specifically Salesforce, ERP (e.g., Netsuite), Professional services automation (PSA), and data warehouse solutions (e.g., Redshift).

• Ability to operate with general guidance and support from senior team members; comfortable working in ambiguity. 

• Demonstrated ability to support multiple stakeholders in a dynamic environment with competing priorities.

 Nice to have experience: 

• Experience in complex role-based access controls, or have worked at a company with multiple salesforce orgs. 

• Fluency in the go-to-market lifecycle and saas business model.

Technologies we use:

• GTM: Marketo, Salesforce, Clari, and Outreach

• Finance: NetSuite, Adaptive Insights, Tesorio, 

• Integrations: Workato

• Additional: Okta, Jira, Confluence

About Chainalysis

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.

You belong here. 

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture. 

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.