Channel Development Associate

Location: Remote, USA

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it’s in our differences that we empower the way the world learns.

About the Role:

Be part of Wiley’s Professional Learning Business Development team! We are responsible for building our Partner and Certified Practitioner channel networks, working hands-on with independent coaches & consultants, as well as internal practitioners who want to get certified in order to use our Everything DiSC and Five Behaviors learning solutions with their learners.

Professional Learning, a division of Wiley, creates products and services to help people become more effective in their workplace and achieve career success. Our product families include Everything DiSC and The Five Behaviors assessment-based learning solutions. Our dynamic Channel Development Associates serve as a consultative sales team that qualifies leads and engages them in conversations around our bundled certification options.

How you will make an impact:

• Handle inbound inquiries from both internal practitioners and independent coach/consultant businesses, understanding their goals and needs, and selling them either our Certification or Partnership bundled package through consultative sales calls where you’ll educate leads on our offers.

• Effectively describe the value proposition of our solutions, moving leads through the sales funnel to purchase a certification package that meets their needs.

• Proactively reach out to leads who have previously inquired, following up to determine what further information is needed and using best practices to re-kindle interest or engagement when necessary.

• Work in a space with a high level of autonomy, with room to be creative and innovative in your work while having support from high-performing peers.

• Have fun while working hard as part of a collaborative team that is rewarded for both individual and team achievements.
  

What we look for:

• High levels of emotional intelligence.

• A combination of sales and customer-service mindset.

• Stellar interpersonal communication skills, especially around summarizing a core offer to match unique client needs.

• Self-motivator who can work well in an autonomous environment.

• A team-oriented, collaborative workstyle.

• Working knowledge of workplace training and development.

• A Bachelor’s Degree—any major.

• Proficiency with technology, and willingness to master tools that you don’t know.
  

About Wiley

Enabling Discovery, Powering Education, Shaping Workforces.

We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual’s status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The target base pay range for this position is $41,300 to $60,600. This range represents Wiley’s good faith and reasonable estimate of the base pay for this role at the time of posting. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

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