Senior Claims Adjuster - Transportation Casualty

As a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team. This is a remote position.

Responsibilities:

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
• Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
• Conduct comprehensive investigations to confirm coverage and assess liability, utilizing strong analytical skills to inform decisions.
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
• Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
• Handle stressful calls with professionalism, delivering clear and factual information to facilitate informed decisions on claims.
• Provide guidance and mentorship to junior team members, fostering a collaborative environment and enhancing overall team performance.
• Effectively manage a busy day-to-day schedule, prioritizing tasks to meet deadlines while maintaining quality in claims processing.
• Ensuring compliance of company’s safety policy and procedure by regular review meetings with staff and monitoring company’s CVOR-safety rating, driver vehicle inspections on monthly basis.
• Processing IRP applications and creating truck binder for owner operators by making sure all the truck authority documents are updated.
• Maintaining complete and accurate records of tractor and trailer maintenance files such as preventive maintenance bills for owner operator and company units as well.
• Ensuring all accident claims are registered with updated documents, adjust physical damage claims including unreported damage claims.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Evaluating company’s safety rating by regularly updating and monitoring Risk factor spreadsheet.
• Reviewing and persistent follow up on traffic tickets, convictions and accidents.
• Reviewing CVOR, applying and renewing permits, IRP applications.
• Selects, directs and manages vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of claims
• Order police reports, Set-up new claim files, confirmation of loss to insurer & broker
• Be available on-call for nights and weekends for serious accidents and other duties as necessary.

• Post-secondary education in an Insurance program or related program.
• Minimum of 5 years of liability claim handling experience in different states
• Experience with commercial lines and transportation liability
• Strong technical skills with MS Office Suite
• Ability to communicate with Claimants, Brokers, and Legal Counsel
• Good time management with an ability to prioritize and delegate work amongst a group
• Able to work in a loud, fast-paced environment
• Available to work on some weekends

• Competitive Salary
• Healthcare Benefit Package
• Career Growth