Senior User Experience Designer - (Native) Mobile

Your opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together... Charles Schwab Experience Design is responsible for software design across mobile, web and desktop platforms. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers. We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users. Our business is driven by looking through our clients’ eyes, which makes it a great place to practice user-centered design. Our purpose is designing tools and experiences that enable users to achieve their financial goals. The team is responsible for: Design Consulting • Facilitate collaborative design sessions including ideation and low-fidelity prototyping • Lead design reviews and drive decisions • Create elegant mobile design solutions • Represent the design team brand, and deliver a consistent design process to partners • Understand great designs are achieved iteratively • Visualize ideas in a clear form (figma, diagram, wireframe or prototype) and provide appropriate level documentation Design Management • Set expectations with the project team and prioritize activities • Create and maintain design schedules • Communicate status and agreements with project team • Review work with UX managers, keep them updated on project status and escalate items appropriately Design Expertise and Execution • Maintain the high standards set by the group • Conduct the primary design activities, create deliverables and conduct QA at an expert level • Participate and support research efforts • Commit to improving our process and methods with an emphasis on both effectiveness and efficiency Teamwork, Collaboration and Engagement • Work well with all partners to deliver work • Support UX team members • Strategically listen to feedback and help guide the delivery • Collaborative and cooperative • Has a design position but is not rigidly fixed when presented with new information • Passionate about team, our mission and the needs of our partners and users • Enthusiastic about UX design Empathy & Curiosity • Understand user needs, walking in their shoes when possible • Focus on innovation and improvement • Regularly learns more about design theory, practice and tools What you have Why your work matters: • You will support an engaged set of users who rely on our products to manage their financial lives • By researching and understanding the user needs, you will be able to impact how our users do business with Schwab. • You will learn how balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers. • You will work with an engaged design team that fosters a learning environment Required Qualifications • 6 + years of rich interaction design focused on digital products and designing mobile app products or solutions across iOS and Android operating platforms • Documented experience with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications • Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology • Strong proficiencies with design tools such as Figma and Mural or Miro • Familiarity with Material Design and the Apple Human Interface Guidlines • Experience running design sessions with cross-functional teams • An online portfolio demonstrating interaction design process and thinking Preferred Qualifications • Strong self-management skills and comfortability with substantial responsibility working directly with our client partners, and capability of managing your project schedules • Effective relationship building skills--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types • Comfortability in a project-oriented work environment, with a positive attitude and solid work ethic What’s in it for you At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions • Paid parental leave and family building benefits • Tuition reimbursement • Health, dental, and vision insurance