Director of Employee Experience, Outreach

Why Charlie Health?We are currently facing a nationwide mental health epidemic marked by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, individuals who are struggling and seeking support are often met with geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment.At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms.Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape.About The RoleThe Director of Employee Experience for Outreach will have the opportunity to drive impact in building a world-class experience for our rapidly growing Clinical Outreach team at Charlie Health. This role will be responsible for crafting, executing, and managing initiatives designed to support, recognize and celebrate our Clinical Outreach team. The Director of Employee Experience will work closely with Outreach team members and leadership to create meaningful experiences tailored to the needs of the team.We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.Responsibilities• Create, plan, execute and measure efficacy against key employee experience programs, including but not limited to team events, offsites and recognition/awards programs.• Collaborate closely with People Operations on both company-wide and Outreach-specific employee rewards, recognition and professional development initiatives• Collaborate closely with key stakeholders to tailor each initiative to the needs of the team• Source for, budget for and host both live & virtual team events• Continuously assess for gaps in programming and culture needs and proactively work to fill those gapsRequirements• 5+ years of experience in sales, sales enablement and/or event planning• Google suite proficiency• Event planning and budget management experience• Excellent project management skills• Ability to manage multiple projects and deliver on tasks in a timely manner• Strong stakeholder management and executive communication skills• Ability to operate efficiently and autonomously in a fast-paced environment• Strong interpersonal communication skills and a passion for mental health care• Ability to travel onsite to conferences and events regularly throughout the yearBenefitsCharlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.Our Values• Connection• Care deeply• We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.• Inspire hope• We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.• Congruence• Stay curious• We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.• Heed the evidence• Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.• Commitment• Act with urgency• We work as swiftly as possible. The mental health crisis is relentless, and so are we.• Don’t give up• Our clients don’t give up and neither do we. Persistence is our superpower.Please do not call our public clinical admissions line in regard to this or any other job posting.Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.