Check is revolutionizing payroll by simplifying payment processes. We're looking for a passionate Payroll Support Specialist to join our team and help us deliver exceptional customer service.
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Skills
Payroll knowledge
Customer communication
Problem-solving
Attention to detail
Ticketing systems usage
Responsibilities
Identify and assess customer’s needs to achieve satisfaction
Collaborate with partners to review payroll and tax information
Meet response and ticket SLAs to provide timely support
Provide guidance on product and tax-related inquiries
Triage non-support requests to internal teams
Support the Tax team during quarter-end and year-end filings
Benefits
Medical, dental, vision insurance
Stock options
Flexible PTO
Fully paid parental leave
401k retirement plan
$100 monthly stipend for internet and phone
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