Technical Account Manager/ Security Service Edge

Why Join Us? As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. Check Point Software Technologies has been recognized by Forbes as one of the World's Best Places to Work four years in a row (2020-2023), ranking among the top 50 companies across the globe in the IT category. Check Point has also been named to Forbes' list of World's Top Female-Friendly Companies. If you want to make the world a safer place and join an award-winning company culture - you belong with us. We are looking for a Technical Account Manager with excellent technical skills and intuition, with a "can-do" approach. We strive to be super professional, creative and passionate but most importantly - customer-centric. This is a key technical customer management role in which you will own the implementation, adoption and long-term technical relationship with our growing customer base. You'll interact closely with our Sales, Product, Support and RandD teams to provide a stellar user experience while identifying additional technical use-cases and expansion opportunities. Key Responsibilities * Interact effectively and deliver technical concepts to technical and nontechnical personnel alike * Work closely with product management and engineering teams to relay customer feedback and influence product development. * Provide guidance on technical and strategic aspects of customer engagements. * Provide technical expertise and support during onboarding and on going process. * Strong problem solving skills and a great Technical orientation to resolve issues * Independent and Self-motivated, proactive approach while owning the processes end-to-end * Attention to detail, highly organized, with an absolute focus on quality of result * Knowledge in Cyber Security, networking, Firewalls, Linux systems, utilities, and scripting - an advantage * Act as a liaison between the sales, product and RandD teams, providing valuable insights for product enhancements. * Thrives under pressure * At least 5 years of experience as Technical Account Manager/Customer Success Engineer or different support roles (T2-T3), Professional Services/Technical Project Management for a networking related solution (Cyber Security, Firewalls, VPN, networking, etc.) Qualifications * Possess a deep understanding of the company's products and solutions. * Proven experience in matrix management. * International experience is requested. * Strong technical acumen with the ability to understand and communicate complex technical concepts. * Proven experience in presenting products and solutions * +5 years of a strong technical background with a deep understanding of cybersecurity, network security, Secure Service Edge, or SASE solutions. * Salesforce experience - an advantage * Good understanding of Secure Service Edge and SASE solutions- an advantage * Outstanding interpersonal and communication skills. * Demonstrated success in collaborating with cross-functional teams. * Strategic thinking and problem-solving abilities. * Experience in a customer-facing role, preferably in a Professional Services organizations. * Ability to travel as required. Must be eligible to work in the US without sponsorship from an employer now or in the future EOE M/F/Veterans/Disabled The wage range for this position takes into consideration a variety of factors in determining your pay. We'll consider your location, experience, certifications, and other business and organizational needs. The wage disclosure has not been adjusted for... F or full info follow application link.Original job Technical Account Manager/ Security Service Edge posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.